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Team Solo
Company Keller Williams Capital Realty
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Address 90 Woodside Lane Suite 101
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Rating Summary

Response Rate 50 %
Overall Rating
3.50
Knowledgeability Rating
3.50
Professionalism Rating
3.00  
Responsiveness Rating
4.00
Usefulness of Website Not yet rated
Value of Service
5.00
Reach & Lead Generation Not yet rated
Home Prep & Staging Advice Not yet rated
Success Ratio 50 %
Recommend Ratio 100 %

Cathy and David were incredibly helpful to me. They were more concerned about making sure I bought a solid house then about them making money. David went the extra mile for me. I highly recommend them. - Donna Schulze

February 04, 2023

5.00
5.00
5.00
5.00
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5.00
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-
Buying
Successful
YES
House / Single-Family
Fredericton
Nov 2022

Donna Schulze
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First time home-buyers beware: learn from our nightmare experience. Home showing ability, information and home/neighbourhood analysis were minimal with David. After 4 days of searching, we found a private sale independently of David and Cathy (found it, were shown it, and started negotiating with the sellers); David and Cathy insisted their commission was still owed and that they should process the private sale EVEN THOUGH THERE WAS NO BUYER'S AGREEMENT WITH THEM. Opportunities to explain that there was no such obligation (we questioned this repeatedly) were not taken and we remained in the dark. Believing them, we signed the contract and they 'negotiated' with the private sale owners, which meant negotiating their commission. They insisted after the fact that it be 2% despite not finding, showing or otherwise assisting with this home. In the end, we faced a situation where the negotiated counter offer was higher than the listing price, with no appliances(!) It was too late; we were locked into a contract and were over a barrel re the house we wanted. Ethics, duty of care, professional values and realty expertise were given a back seat to opportunism, personal profit, exploiting our ignorance, and zero value added. Once a husband and wife business team, Cathy still works for Exit; David left shortly after the episode was brought to the attention of Exit Realty Fredericton management. They nevertheless refuse to reimburse us the commission and stand behind their agents' behaviour.


Reply:    I just came across this 12+ year old review. What a pack of lies! These ungrateful people filed complaints with My Broker, the NBREA and Brookfield (the military relocation company). I submitted 28 pages of correspondence proving my side of the story and no action was taken on the complaints. I find it disgusting that this review has been circulated for 12+ years damaging my business without my knowledge of it's existence. David Calhoun

2.00
3.00
2.00
1.00
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Buying
Not Successful
-
Residential
Fredericton, NB

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