Joann ignored my agent's calls and emails and chose another buyer for a property despite me signing the seller's counter offer. Had she responded to my agent she would have seen that I agreed to all their terms. When she finally did respond after allowing the seller to sign the other buyer's offer which was not better than mine she told my agent she thought I had refused their terms. She clearly didnt' read the contract. She is careless to say the least. I suspect misconduct because of her blatently ignoring my agent.