Unfortunately we did'nt have the best experience with Jerry. Initially he was very prompt and responsive abut after we gave the go ahead he delayed the application for weeks. This resulted in more expenses to us and he also said there would be no fees but when we got a list of fees from the lawyers he told us he would reimburse us after closing. Now we hear all kinds of excuses like check was sent, check was lost, his staff is on vacation but 3 months after our closing we still don't have our reimbursement back. It was very frustrating and by far our worst experience with any lender. Sorry to say. We have other mortgages to do but will do them with someone else even if we have to pay a bit more. I would'nt recommend but if you must do business when them please get everything in writing and make sure they adhere to strict timelines.

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Residential
Surrey, BC
Aug 25, 2015 14:46

Ton Prab