She committed fraud as far as I am concerned & we are in the process of making a formal complaint to the Real Estate Board. She was the listing agent on the house we just bought. In negotiating after the house inspection, she committed by phone to having certain urgent repairs done on behalf of the seller who agreed to do them to get us to sign off on the home inspection clause in the offer. Based on her assurances we signed it and thought we had a deal. She took the waiver & ran, telling us 5 hours later the client had changed their mind! Our agent was shocked that a licensed professional would resort to such shady practices. We would not have agreed to the price we paid if the roof was not being repaired. A total con artist. I am listing my name Josie so you cannot attempt to discredit my review of your business practices.