My husband and I did not realize the value of using an agent to represent us in our search to lease a home. We were arranging our own appointments and often were not getting responses from the listing agent. We met Karen at one of the properties we were viewing. In chatting with listing agents previously, and asking questions about LTB rules regarding rent control, few acknowledged the risk regarding lack of rent control on newer homes. Karen was the first agent to be honest and straight forward and willing to acknowledge and discuss the risks as a renter. We met with her and signed on for her no obligation assistance in helping us find the right place. The difference between going it alone and having her professional assistance was immediately noticeable - she quickly set up multiple viewings and found some properties that fit our parameters that we had not come across on our own. Within a couple of weeks we found and completed the offer process on the perfect property. Karen was knowledgeable, quick to respond and offered great advice on the process from start to finish. Once things were arranged and the deal was done, she checked in to offer advice on the move, things to consider and how to prepare. She was there on the day of closing to make sure all went well and there were no issues - Amazing service all around and we would highly recommend working with Karen.