Mark is as advertised! It was relieving to work with an agent that was truly willing to invest the time to view as many properties as it took to find the right one. As out of town buyers, Mark helped relieve a lot of the pressure associated with buying in an unfamiliar market. We found him to be engaging and responsive with a short turnaround on calls/texts/emails. He was objectively focused and not dismissive. He listened intently to our wants/concerns and wasn’t afraid to ask clarifying questions. He uses his foundational knowledge of HVAC/structure/electrical/plumbing to point out potential red flags for further scrutiny by certified professionals. He is comfortable commenting on these aspects to the depth of his knowledge and will not pretend that he knows more than he does just to close a sale. Mark is connected with and enjoys learning from the myriad tradespersons that can help identify/rectify deficiencies or carry out renovations – both minor and major. We would not hesitate to work with him on future transactions.