Dear Mrs. Kiteke My mother once told me, and I found this to be true, “A complement is not a complement (a thought) unless it is put into words.” So I want to do just that. I am impressed with your tenacity, persistence, consistency in trying both to understand and meet the need of the client, and respectful treatment of same. You obviously like your vocation and exhibit hunger for the sale. All very commendable and necessary for success in this business. I thank you for the experience, your deportment is a rare occurrence these days."