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Team The Neal Estate Group
Company Re/Max Generation The Neal Estate Group
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Address 202-3440 Douglas St
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Rating Summary

Response Rate 67 %
Overall Rating
4.95
Knowledgeability Rating
5.00
Professionalism Rating
4.96  
Responsiveness Rating
4.96
Usefulness of Website
4.87
Value of Service
5.00
Reach & Lead Generation
4.95
Home Prep & Staging Advice
4.94
Success Ratio 100 %
Recommend Ratio 100 %

With integrity, innovation, and professionalism, The Neal Estate Group delivers world-class personal service to you. Whether you're a first-time homebuyer, looking to grow your investments, or need more room for your growing family, we are committed to helping you get exceptional value for your home in the Victoria and Vancouver Island real estate market. We believe that you deserve to have a real estate team that puts you first! With more than 5,000 happy families moved since 1991, we are Vancouver Island's #1 RE/MAX Team. We serve Greater Victoria and Southern Vancouver Island including: Victoria Saanich East Saanich West North Saanich Central Saanich Oak Bay Sidney Esquimalt View Royal Langford Colwood Highlands Metchosin Sooke Malahat Mill Bay Shawnigan Lake Cobble Hill Cowichan Bay Duncan Maple Bay Crofton Chemainus Ladysmith Lake Cowichan Nanaimo Nanoose Parksville Qualicum

Ryan Fach and the Neal Estate Group were incredible in assisting us with the purchase of our first home as a couple. Ryan was a wealth of knowledge, and consistently went above and beyond in every aspect of the purchase. We communicated with Ryan constantly, and always received a prompt, helpful and warm response. We cannot recommend Ryan and the Neal Estate team enough, and are truly grateful for their expertise. - Timothy Fisher

October 20, 2023

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Condo / Apartment
Sidney
Oct 2023

Timothy Fisher
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Ron and his team were excellent.  Anytime  we had questions  his team responded immediately. We never felt pressured or rushed, everything  went like clockwork for selling our property and buying our dream home. Thanks Neal estate team. - Del levesque

December 16, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Vacant Land
Victoria, BC
Nov 2020

Del levesque
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Excellent handling very challenging situations involving legal and financial negotiations - Ron put in many hard hours dealing with extremely fast & changing conditions with the property sale he represented me with. I recommend Ron's service very highly. - David Willett

December 21, 2015

Reply:    David, Thank you for your review! It was a real pleasure to assist you. Ron

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Victoria, BC

David Willett
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I found Ron very helpful throughout my search and through negotiations to closing the deal. His straighforward approach and candid advice left me at ease to make big decisions with confidence. I have referred him to family. - Gabriel

December 15, 2015

Reply:    Thank you Gabriel, it was a pleasure to assist you. Ron

4.40
4.00
5.00
4.00
4.00
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Gabriel
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Given the real estate pricing in Victoria, my condo purchase was a small transaction for Ron. He helped me purchase the condo I wanted at the price I needed. I moved from Ontario to Victoria without knowing a soul. Ron went above and beyond the call of duty and graciously helped me with my transition long after my transaction was complete. He was warm, kind and caring but also confident and reassuring. A class act. - Ginny Grant

December 15, 2015

Reply:    Thank you for your kind words Ginny. It was a pleasure to work with you, to help and share the excitement of your relocation to Victoria! Ron

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Victoria, BC

Ginny Grant
Show Review Reply Flag

The best realitor we have ever used,in the attention,advice,service,results,and followup.We recommend him to all who need this good service. Allan & Patricia. - Allan McIntosh

December 14, 2015

Reply:    Thank you Allan and Patricia. That means a lot coming from a professional couple like yourselves. It was a pleasure assisting you. Enjoy retirement, Mexico and your boat! Cheers, Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
NO
Selling
Successful
YES
Residential
Victoria, BC

Allan McIntosh
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We were SO very happy with the care and experience that we received from Ron Neal and his team. Honest, trustworthy, professional and all while showing due care and concern for all parts of both the sale of our old home and purchase of our new home. Ron has never hesitated to help with any additional questions or concerns, even after our sale was complete. It is very hard to find the type of realtor that will give you the time, care and great experience that Ron Neal & team bring to the table. You will not be disappointed. - Louiise

December 14, 2015

Reply:    Thanks for your feedback and the chance to help. I hope you're enjoying your home! Ron

5.00
5.00
-
-
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC

Louiise
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I was impressed by Ron Neal and The Neal Estate team in providing me with helpful tips to stage my home resulting in a sale in 4 days and with an offer over asking! - Karen Alberts

December 14, 2015

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC

Karen Alberts
Show Review Reply Flag

I would use Ron - S W Hale

December 14, 2015

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Commercial
Victoria, BC

S W Hale
Show Review Reply Flag

I would ONLY use Ron Neal.... - Cam

December 14, 2015

Reply:    Thanks!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC

Cam
Show Review Reply Flag

Ron recently sold my house and was very helpful in staging and advising. I feel we got the best price we could have. He was always very professional. - Glen Wilson

December 14, 2015

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Glen Wilson
Show Review Reply Flag

THANK YOU RON NEAL and Team for selling my property quickly and negotiating the sale over List Price with multiple showings and offers! if anyone is looking to buy or sell, i know you will be as equally impressed with the professionalism and experience and knowledge and honesty and excellent customer care that Ron Neal and his team provide. Quick response to every question. Appreciated too, Ron referring me to the best Lawyer, Movers etc. Hands down-the very best Realtor and service i’ve ever had. i’m a Realtor in a neighboring province-and you blew me away with your excellent follow up and service. the whole transaction was perfect. i am so grateful i chose you to sell my property - and will proudly refer you to my many clients in Victoria as well as Realtors looking for a Victoria BC – Realtor - as you are the BEST! Thank you! Thank you! (i apologize for the typo in my earlier response) - Lynne

December 14, 2015

Reply:    Thanks Lynne, you're the best!!! Ron P.S. We're hiring :-)

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Lynne
Show Review Reply Flag

We have worked with Ron many times over the past twenty years and have found him to be very professional and has always got us what we were looking for. Will definitely use him again. Would recommend him! - Tim Scott

December 14, 2015

Reply:    Thank you Tim for your feedback and the opportunities to work together! Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
YES
Buying and Selling
Successful
YES
Residential
Victoria, BC

Tim Scott
Show Review Reply Flag

THANK YOU RON REAL and Team for selling my property quickly and negotiating the sale over List Price with multiple showings and offers! if anyone is looking to buy or sell, i know you will be as equally impressed with the professionalism and experience and knowledge and honesty and excellent customer care that Ron and his team provide. Appreciated too, Ron referring me to the best Lawyers, Movers etc. Hands down-the very best Realtor and service i’ve ever had. i’m a Realtor in a neighboring province-and you blew me away with your excellent follow up and service. i am so grateful i chose you to sell my property - and will proudly refer you to my many clients in Victoria as well as Realtors looking for a Victoria BC – Realtor - as you are the BEST! Thank you! Thank you! Lynne. - Lynne Gullion

December 14, 2015

Reply:    Wow, humbling. Thank you for your amazing report. It was a pleasure assisting you. I really appreciated your trust and confidence. Cheers, Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Lynne Gullion
Show Review Reply Flag

I know Ron Neal for 15 years and he did 4 successful transactions for me,very reliable,honest and dependable,he gives more than 100% - Leo Schuster

December 14, 2015

Reply:    Thank you Leo for your feedback. You're always a real pleasure to work with. Enjoy the southern sun! Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Victoria, BC

Leo Schuster
Show Review Reply Flag

My wife and I, to our horror, have been reading the negative feedback, and clearly Ron's success has his competitors worried. We had Ron list our house, and it sold far more quickly than we could have anticipated and for a price we thought was more than fair. The comments about sleazy and such (the vein throughout several comments), is absolute nonsense - almost like he has a spurned stalker. We even tried to fix him up with our dear friend years ago. We would not hesitate to hire Ron Neal again, or refer him to anyone we love. Professionalism and honesty is hard to find - we have very high regard for this man and his team. - Gerome and Anne

December 14, 2015

Reply:    Thank you for your feedback Gerome and Ann. Much appreciated as was the opportunity to assist you. Cheers, Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Victoria, BC

Gerome and Anne
Show Review Reply Flag

Ron was so attentive and keen, we felt like we were his only clients. Would definitely use him again and have already referred him. This was our 5th home purchase, and he was THE BEST, by far. Thank you, Ron. - Birgitta and Gary

December 14, 2015

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Victoria, BC

Birgitta and Gary
Show Review Reply Flag

My experience?... I'm 50 years old, and over the years I’ve had to sell and move for different jobs or lifestyle needs. Last year (Dec/14) Ron and his team helped me pool everything together and get the house I wanted. He had the contacts to find me a mortgage broker who helped me get the financing together at a great rate. And he helped covering all the bases by finding and arranging the home and septic-field inspectors that I needed to identify all the problems so there wasn’t any surprises later. He even negotiated a better purchase price which was much lower than the asking one. This was my forth time going through the process of buying/selling/and moving. And the best supported one I have ever had from a realtor. A year later… I love this place and I thank Ron and his team for helping me get it :) !!! And I certainly don’t understand the negative responses below (which I doubt are even real). As I found Ron very well organized, experienced, and forthcoming… - Phil

December 14, 2015

Reply:    Hi Phil, I very much appreciate the chance to assist you and sharing your experience! Enjoy your home. Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Victoria, BC

Phil
Show Review Reply Flag

Ron Neal provided exceptional service during the sale of a condo after the death of a family member. Ron was professional, knowledgeable, and kind. I would use his service in the future as he can be relied upon to be a trusted advisor. - Heather MacDougall

December 14, 2015

Reply:    Thank you for the kind feedback Heather and for the chance to assist. All the best, Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Victoria, BC

Heather MacDougall
Show Review Reply Flag

Ron is very professional and gas always done an excellent job with several clients that I have referred to him over the years. - Ken Eddy

December 14, 2015

4.71
5.00
5.00
5.00
4.00
5.00
5.00
4.00
-
Successful
YES
Victoria, BC

Ken Eddy
Show Review Reply Flag

Every aspect of my professional experience with Ron was top notch. I highly and regularly recommend his services to anyone looking for assistance with a real estate transaction. - Robert Bryant

December 14, 2015

Reply:    It's always a pleasure to work with you Bob. Thank you for your confidence and trust. Ron

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Victoria, BC

Robert Bryant
Show Review Reply Flag

Ron was always there for us, and managed the sale of our property with integrity and patience. We were more than satisfied and would contact him again for future real estate dealings. - J Wedgewood

December 14, 2015

Reply:    Thanks for your trust and the chance to help. Ron

4.83
5.00
5.00
5.00
5.00
5.00
4.00
-
-
Selling
Successful
YES
Residential
Victoria, BC

J Wedgewood
Show Review Reply Flag

Strong Negotiating skills saved us a lot on recent purchase. - Barry

December 13, 2015

Reply:    Thanks for the positive feedback Barry. It's a pleasure to work for you and I appreciate the chance. Great job with the renovation! Ron
Reply:    P.S. I think we found you the best views in Saanich, invite me over more often!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
NO
Buying
Successful
YES
Residential
Victoria, BC

Barry
Show Review Reply Flag

I have trusted, and referred several of my highly valued clients for both buying and selling transactions to Ron. One was very grateful Ron was honest in his recommendation to wait to sell and not put his want of a sale ahead protecting the interst of my client. She has happily & easily obtained a great tenant. He has helped another very valued client with a complex purchase & another with a divorce & sale. Feedback from my clients has been he was very professional and knowledgable. - Jen

December 13, 2015

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
-
Residential
Victoria, BC

Jen
Show Review Reply Flag


What makes Ron a Worthy Cause Hero?

So far, Ron has given at least $37,486 to these Worthy Causes:

BC Children’s Hospital

Gave $35,986 to BC Children’s Hospital

CFAX Santas Anonymous

Gave $1,500 to CFAX Santas Anonymous




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