Here's a quick summary of this Real Estate Agent's Ratings
|Usefulness of Website||4.76|
|Value of Service||4.76|
|Marketing Reach & Lead Generation||4.75|
|Home Prep & Staging Advice||4.87|
|Success Ratio||95 %|
We decided to work with Tony and his team with the warm welcome and relaxed smile he gave us; it was genuine like him. His knowledge and experience were benefits too. Working a team was great to as we were taken care of from start to finish and even after that. - Robert Trouton
Forthcoming with information-previous sales history, building contracts, contracts for maintencance, inspection, decorating servies, legal and interim rental referrals. I was totally satisfied with the quality and service and performcance to a high standard. - Carol
The integrity, caring, and awareness of my needs at my age and stage of life was impressive. I have bought and sold a few times and in spite of the busy market and it's demands, Tony Joe's team was the best I've ever experienced. - Carol
Did not respond to any of my contact attempts. - Dario
Reply: We are sorry that you did not receive a response, Dario. We've searched our records for the past 5 years and could not locate a message by email, social media, text or telephone from "Dario". We can only hope this is a case of mistaken identity on your part of us. In any event, we are sorry you felt the need to post a low rating for services we never had the chance to deliver to you. We are open to discussing your grievance if you are willing to call us at 250-370-7788.
Agents fees were 10% over others. He switched the fees on the document at the very end when I was ready to sign. I do not feel I received good value. Even though I received over list price I thought that he should have informed me that he knew the buyer as there were multiple offers. Plus another buyer was interested to see the house the following day who he did not mention. - Janet Davies
Reply: you received over list price - you got more than you asked for. Why are you not delighted and happy? James Bay
Helped us thru this bad market. No one was getting showings (we have other friends on market too who werent successful) but he managed our stress and was awesome negotiating when the offer came in. A bank appraisal set our expectations but Tony insisted it was off. We should have listened to him sooner but in the end we sold and were able to buy.
A real pro. He's known by seemingly all agents in the city and has a stellar reputation within the industry. He clearly gets along well with others based on conversations he had on our behalf with other agents. Our deal was complicated and difficult but he always presented creative options every step of the way. One thing: we noticed he never answered his phone when with us unless he was expecting a call FOR us, we figure he does the same for others since at times he could take up to an hour to get back to us. During business hours his staff if very helpful, though.
Awesome out of the gate, but once everything is established rode the wave for 3 months. Saw him (personally) at the house twice after the house was listed... His staff was very prompt and used txt msgs vs phone calls to keep in touch - not so good when they txt in the evening for a showing the next morning. All in all a 7.3 out of 10