Janice Stromar
Accepting New Clients

Website http://www.janandtom.com
Team Solo
Company Royal LePage Nanaimo Realty
Phone (250) 758-****
Cell
Fax (250) 758-8477
Address 4200 Island Highway North
Is this info incorrect?

Rating Summary

Response Rate 69 %
Overall Rating
4.97
Knowledgeability Rating
5.00
Professionalism Rating
5.00  
Responsiveness Rating
4.98
Usefulness of Website
4.85
Value of Service
4.98
Reach & Lead Generation
4.97
Home Prep & Staging Advice
5.00
Success Ratio 98 %
Recommend Ratio 100 %

Jan and Tom are the best at what they do. They have excellent market knowledge and are prompt and responding to every question or concern I had. I highly recommend them as a real estate team to anyone looking to buy and sell property on Vancouver Island. - Melissa Peoples

July 29, 2022

Reply:    Thanks so much Melissa!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Nanaimo
May 2022

Melissa Peoples
Show Review Reply Flag

We are very satisfied with the work Janice and Tom did in the sale of our house. From the beginning where they explained the market for us and explained how they arrived at a price, they gave us a good view of what would affect the sale and price of our house. Before we were ready to put our house on the market, they suggested getting pictures done ahead of time. As it turned out that was a key to selling our house as a buyer made a decision to make an offer on our house a day or two before it was even listed. We would definitely recommend them for anyone buying or selling a home in Nanaimo area. - Vince Rowe

July 12, 2022

Reply:    Thank you so much for taking the time to write a review of your experience with us! We really enjoyed working with you and are happy we could play a small part in facilitating your move closer to your grandchildren. We wish you all the best!

4.57
4.00
5.00
5.00
3.00
5.00
5.00
5.00
YES
Selling
Successful
YES
House / Single-Family
Nanaimo
Jul 2022

Vince Rowe
Show Review Reply Flag

Jan & Tom could not have made us more comfortable as we stepped into the unknown of buying our first home! We felt welcome to ask any questions no matter how basic, and they made the steps very clear. The combination of Tom’s detail oriented eye and Jan’s realistic and honest approach made it easy for us to feel safe in making such a huge investment. They made what can be a very stressful and confusing experience calm and simple with easy to follow guidance. We never felt pressured by either of them (at one point we walked into a house and Jan was able to read our expressions and said “okay so this isn’t the home for you!”) In the end we were able to purchase our dream home for asking price on our first offer! I wholeheartedly recommend their services and am so glad we had them on our side throughout this experience. - Brianna & Bryan

June 01, 2022

Reply:    Thanks so much Brianna & Bryan! We wish you many years of happiness in your new home!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
House / Single-Family
Nanaimo, BC
Jun 2022

Brianna & Bryan
Show Review Reply Flag

Jan and Tom are a great team to work with. Their skill set complements each other so that you get a very diverse knowledge base in this couple combination. They are personable, reliable, and trustworthy, with a strong work ethic. I even recommended them to my elderly mother because I knew they would have her best interests at heart. - Diena

May 30, 2022

Reply:    Thanks so much Diena! Clients like you make our job easy. It was a pleasure to work with you again and we wish you the best of luck finding a new home! Jan & Tom

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
House / Single-Family
Nanaimo, BC
Aug 2022

Diena
Show Review Reply Flag

Janice and Tom were recommended to us by friends who had move to the island a couple years before us. They exceeded our expectations and helped us find and purchase our dream home. We will forever be grateful to them for everything they did for us on our search to find the perfect place in this insane housing market. We would highly recommend Janice and Tom to help you find the home that is right for you. - Angeline Frederick

May 26, 2022

Reply:    Thank you so much for the kind words Angeline! We are so happy you got your dream house! We hope you will be very happy there for years to come!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
House / Single-Family
Ladysmith, BC
Aug 2022

Angeline Frederick
Show Review Reply Flag

This is the second time I have worked with Jan to buy a home. Each time she has been very approachable, knowledgeable and professional. I would and have happily recommended her to other buyers. - Anita

May 19, 2022

Reply:    Thanks so much Anita! Really great to work with you again!

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Condo / Apartment
Nanaimo, BC
Mar 2022

Anita
Show Review Reply Flag

Janice and Tom are nothing short of phenomenal. They helped us purchase our first house with their relentless efforts in this scorching hot market. They’re both very professional, personable, and incredibly knowledgeable of the Nanaimo area. Jan provided us with not just information about the properties we viewed but distinct characteristics of all the neighborhoods in Nanaimo, all of which greatly helped us in making the right decisions throughout the process. We’re fairly new to Nanaimo and were anxious about buying our first house but they made sure to understand our needs, put us at ease and worked tirelessly for months to get the best suited house for us. Even in the present-day market, they never pressured us into anything, we were impressed to see occasions where Jan made us look away from properties that were not right for us instead of attempting to make a quick commission on a shoddy house. All this while making sure we never had any second thoughts, unanswered queries, and most importantly not over-stretching our budget. We couldn’t have been happier and will gladly recommend Jan and Tom for any one looking to buy/sell in Nanaimo. - Sid & Shagun

February 25, 2022

Reply:    Sid & Shagun thank you for so much for the wonderful review. We have really enjoyed working with you & are so happy to have been able to make buying a home in this crazy market a little less stressful for you. We wish you all the best in your new home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
House / Single-Family
Nanaimo, BC
Mar 2022

Sid & Shagun
Show Review Reply Flag

We recently had the pleasure of buying a home through Janice and Tom and couldn't have been more happy. Given how hectic today's market is for buyers we were still able to find a home within our comfort zone thanks to them. Janice was beyond knowledgeable and was on top of all paperwork and every "i" was dotted and every "t" crossed. Not once did we feel pressured and felt they both had our best interests to find our forever home. I felt comfortable in how communicative they were from the beginning. I would definitely do business with them again and will refer them to others who will need their services. This is a strong husband and wife team who truly have your best interest. Thank you again! - Jen Brown

February 23, 2022

Reply:    Thank you so much Jen! We really enjoyed working with you both. Great clients like you is why we love what we do!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
House / Single-Family
Cinnabar , Nanaimo, BC, Canada
Feb 2022

Jen Brown
Show Review Reply Flag

Her and Tom were great to deal with ! , we are very happy with the advice and professionalism, very nice people , the knowledge of the area and what to look for. - Ross Dickson

January 29, 2022

Reply:    Thank you so much Ross! We enjoyed working with you and your family! Best of luck in your new home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
-
YES
House / Single-Family
Jingle pot, Nanaimo, BC, Canada
Jan 2022

Ross Dickson
Show Review Reply Flag

Janice and Tom are excellent realtors from start to finish. They were available for questions and replied promptly. They handled the whole process with professionalism and knowledge. I would highly recommend them. - Kym Samis

January 17, 2022

Reply:    Thank you so much for the review Kym! We really enjoyed working with you both!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
House / Single-Family
Nanaimo, BC, Canada
Jan 2022

Kym Samis
Show Review Reply Flag

Tom and Jan are absolutely amazing. They are incredibly honest and talked me out of a few places that were not up to their standards. After working with them for several months and seeing multiple places, the markets sky-rocketed and I found myself priced out. Tom referred me to a realtor in another area who helped me purchase my investment property. It would have been easy for Tom and Jan to make a quick commission on a sub-par house but they chose integrity over earnings. I would recommend Tom and Jan without hesitation and hope to work with them on a future property. - Jens Vent-Schmidt, PhD

December 21, 2021

Reply:    Thank you Jens for the kind words. We are so happy that you were able to find your investment property!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
YES
Buying
Not Successful
YES
House / Single-Family
Nanaimo, BC

Jens Vent-Schmidt, PhD
Show Review Reply Flag

Janice is extremely professional and knowledgeable. She was responsive to every phone call, text and email at any time of day/night. She provided sound advice with regards to the purchase of a second home. She sent reminders to make sure I didn't miss deadlines. Above all Janice treated me like a friend and showed genuine interest in my wants/needs. I would recommend Janice to anyone looking for real estate. - K. Wallington

September 20, 2021

Reply:    Thanks so much for your kind words Katy! I know your family will create many happy memories in your new home!! Best of luck!!

5.00
5.00
5.00
5.00
-
5.00
-
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC
Oct 2021

K. Wallington
Show Review Reply Flag

It was very straightforward and easy to deal with Janice as my agent. She kept me posted all the time. Jani e offered me some advice and help to make the right decision. Precious, if you are first time seller or buyer. Highly recommend! - Maciej

September 12, 2021

Reply:    Thank you so much for taking the time to review our services. It was a pleasure working with you!

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Selling
Successful
YES
Vacant Land
Nanaimo, BC
Aug 2021

Maciej
Show Review Reply Flag

Janice was incredibly knowledgeable about all of the neighbourhoods in Nanaimo and its surrounding area. She was always extremely timely with any requests, questions, and concerns. She went the extra mile, even picked us up at the ferry terminal when we couldn't get our car on. She made buying a house fun and I would not hesitate to recommend her to anyone looking to buy or sell their homes. - Christine Miller

September 09, 2021

Reply:    Thank you so much Christine! I enjoyed working with you and Ken very much & am looking forward to handing you the keys to your new home.

4.83
5.00
5.00
5.00
4.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Nov 2021

Christine Miller
Show Review Reply Flag

Second time I have had Janice as my real estate and once again she did a great job. Looked after my interests, found the right place and was honest and knowledgeable and quick to respond to my many questions. - Aiden

August 17, 2021

Reply:    Thanks so much for taking the time to post a review Aiden! I look forward to seeing the improvements you make to the home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Nov 2021

Aiden
Show Review Reply Flag

Jan and Tom were great and helped us buy our first house in Nanaimo. As we were moving from Victoria, we weren't that familiar with the different areas of town. They both know this city inside and out and provided good insight on what certain areas would be a good fit for us. I would highly recommend Jan and Tom to anyone buying a home. - Caleb

July 30, 2021

Reply:    Thank you so much for the review Caleb! We enjoyed working with you both! Best wishes in your new home!!

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Apr 2021

Caleb
Show Review Reply Flag

My wife and I have used both Jan and Tom on multiple occasions for both buying and selling homes and property. Their market knowledge, dedication, responsiveness and commitment to the process have made every transaction smooth and easy. I strongly suggest using Jan and Tom to make your real estate transactions both pleasant and uncomplicated. We could not have achieved what we have without them - Ken Large

July 21, 2021

Reply:    Thank you so much!  We appreciate you taking the time to review our services. Enjoy your new home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Successful
YES
Nanaimo, BC

Ken Large
Show Review Reply Flag

Hard working, knowledgeable agent. Couldn't have done cross country move without her. Always available to us. Great judgment and advice given at all times. Janice remains calm at all times when dealing with clients in a high stress situation with time constraints on finding a home virtually. Highly recommend this lady! - Tina Ungaro

June 18, 2021

Reply:    Thank you Tina! Looking forward to meeting you in person!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Nanaimo, BC
Nov 2021

Tina Ungaro
Show Review Reply Flag

Jan came as a highly recommended professional by my co-worker. And I am extremely grateful for this referral. I didn't end up being the easiest client and I truly think, if not for Jan and people she recommends to work with, I wouldn't have a home now at all! And I am extremely happy that Jan was guiding me all along the process. Her industry and market knowledge are impressive. And her professionalism and business ethics are impeccable. She also makes you,as a client, feel very comfortable and not being afraid to ask "wrong questions". It is indeed a great pleasure to work with Jan and I would recommend her to anyone. - Iryna Lisoff

April 07, 2021

Reply:    Thank you for your kind words Iryna! I am so happy we found you a great place!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Nanaimo, BC
Apr 2021

Iryna Lisoff
Show Review Reply Flag

Janice came highly recommended and I'm sure glad I called her. She was very knowledgeable and made me feel comfortable as a first time home buyer. The guidelines Janice provided for the closing of the sale were also incredibly helpful. I would recommend Janice to anyone looking to buy or sell real-estate in Nanaimo. - Lynden

April 07, 2021

Reply:    Thank you Lynden! I hope you love your new home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC
Apr 2021

Lynden
Show Review Reply Flag

Jan and Tom are top notch professionals. Their knowledgeable trustworthy advice ensured success in a very competitive seller's market. Their expert guidance and coaching at every stage of the process was invaluable. They come with the highest of recommendations! - D. Henderson

February 28, 2021

Reply:    Thank you so much! We know you have purchased a great home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Feb 2021

D. Henderson
Show Review Reply Flag

I have worked with Janice for years, and have enjoyed her professionalism and knowledge every time. She has successfully helped me buy and sell multiple homes. Janice is highly communicative and very easy to work with. Highly Recommended! - Steen

January 11, 2021

Reply:    Thanks Steen! It has been great working with you!

5.00
5.00
5.00
5.00
-
-
-
-
-
Selling
Successful
YES
Residential
Nanaimo, BC
Jan 2021

Steen
Show Review Reply Flag

I engaged Jan and Tom to sell my mother's condo who had passed away.  I live in Alberta and had never sold a home before, so I was apprehensive about the process.  Jan and Tom put me at ease with the vast amounts of knowledge they had about the market and the selling process.  As I was new to this process, I had many questions, and Tom and Jan were incredibly responsive to all my queries.  As I live out of town, Tom and Jan were incredibly accommodating.  They took care of all the requirements and would communicate with me regularly for updates on progress.  They staged the home for me, ensured it was tidy and even took care of a needed repair to make it easier for me.  They were also very helpful when it came to pricing the property.  Using their local market knowledge and experience, they had suggested pricing that maximized my return and reduced our time on the market.   I remain in awe of the professionalism, expertise and kindness the Jan and Tom showed me during this process.  I cannot express how thankful I am to them for making this process as easy as possible and removing all the stresses generally associated with selling a property.   Thanks to Jan and Tom, the property sold unbelievably quickly for a price that I would never have imagined.  From a professional standpoint they were amazing.  Beyond that, Jan and Tom are very kind and decent people.   If you are looking for the best results, true professionalism, incredible market knowledge and quality human beings, you have found your agent in Jan and Tom. - Mark Brillantes

December 29, 2020

Reply:    Thank you so much for your kind words Mark! We really enjoyed working with you.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Nanaimo, BC
Dec 2020

Mark Brillantes
Show Review Reply Flag

Tom helped us with the purchase of a Nanaimo duplex. We don't live in Nanaimo (the duplex is an investment property) so Tom's knowledge of the market was valuable. Tom was very responsive throughout the purchase process. He guided us through all of the steps and ensured that we were informed of covenants on the property related to an easement. Tom and Jan were also helpful after the deal closed by connecting us with a handyman that will take care of small repairs and maintenance tasks. I recommend Tom and Jan to anyone that is looking for a Nanaimo agent to help them with a property purchase. - Harry Henderson

December 29, 2020

Reply:    Thank you for the endorsement. Best of luck with your new investment!

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Dec 2020

Harry Henderson
Show Review Reply Flag

We worked with primarily with Tom with support from Jan while searching for our first home as we relocated to the island. As first-time home-buyers Tom was a fantastic resource who used his years of experience to patiently answer our many questions at every step of the process, in a way that was both balanced and informative. We consistently felt this allowed us to make decisions that in our own time and best interest. All in addition to Tom picking us up at from the ferry when we could get over on a Saturday or Sunday and driving us around to view various listings we had our eyes on, on more a couple occasions. As a team of realtors Jan and Tom together frequently had the answers to our questions before we’d even asked. Once we found the house we knew we wanted Tom and Jan were able to spring into action to help us get all everything we needed in place despite the stress of tight timelines and a competitive market. Tom’s honest, easy nature and good humour brought a lot of relief to an otherwise sometimes stressful process. We can’t recommend Tom and Jan enough, they’re awesome! Dan & Lauren - Dan Greenacre

December 09, 2020

Reply:    Thank you Dan and Lauren. We hope you are really happy in your new home. Best of luck!

5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC
Nov 2020

Dan Greenacre
Show Review Reply Flag

We couldn’t be happier to write a review for Janice and Tom, as our realtors for the sale of our home . I don’t use the term “remarkable” frivolously, so when talking about Janice and Tom as realtors and now friends, you can be sure they are just that. From the first meet and greet at our door to discover if we were a good match, to the final signing of sale documents, Janice and Tom were exemplary. We found them to be personable, knowledgeable of listings in our area, accurately informative, communicative, fun and openly available for questions and comments whenever they arose. We loved Jan’s care and attention to detail in Janice’s writeup for our home, the many splendid photos we had, her thoughtfulness of our convenience & schedules for the many showings and Toms “stories” and “comparables”, which helped clarify current & potential situations. They made the whole sales experience go fast, smoothly and a much less stressful time then that with previous realtors. We highly recommend Janice and Tom for any of your real estate needs and know you’ll feel lucky to have met them as we do. Sincerely, they are much the best. Makaely Rois & Ralph Noddin - Makaely Rois

October 19, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Nanaimo, BC
Sep 2020

Makaely Rois
Show Review Reply Flag

I mostly dealt with Tom, with Jan providing additional assistance. I felt most confident with Tom's guidance through the buying process. They were very helpful and responsive when I requested information. I recommend the team. - Todd Duckworth

September 01, 2020

4.75
5.00
5.00
5.00
-
4.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Aug 2020

Todd Duckworth
Show Review Reply Flag

Both Jan and Tom were extremely professional. As soon as we moved to Nanaimo, we started to look for a house to purchase. We had little knowledge on the area and the market. They helped us finding and choosing the right house within our budget. They always gave us the advice with our interest first. It took us a long time to find the right house, and they were patient through the entire process and offered us the help and support anytime we needed. - Kozue

August 28, 2020

5.00
5.00
5.00
5.00
-
-
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Sep 2020

Kozue
Show Review Reply Flag

Jan was extremely responsive and had good advice about both the positives and negatives of homes. She was quick to reply to requests to see homes and always tried to get us in as quickly as possible. Worked with the seller’s realtors to arrange viewings quickly. - Michelle Workun-Hill

August 28, 2020

4.67
5.00
5.00
5.00
4.00
5.00
4.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Jul 2020

Michelle Workun-Hill
Show Review Reply Flag

We cannot Thank Tom and Janice enough for their professionalism both in selling and finding us the perfect home to move to. they went the extra mile , always available for questions and always prompt in answering emails and texts. I would definitely recommend this team. They stayed with us through this whole journey - Janie MacKay

August 27, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Nanaimo, BC
Sep 2020

Janie MacKay
Show Review Reply Flag

Working with Janice and Tom Stromar was a truly seamless and amazing experience. Their level of professionalism and teamwork made the selling of our first property and buying of our new home far easier than expected. From advice on stage, market research for pricing, professional photos/advertising and assistance with viewings, they made the sales process smoother than we could ever have imagined. When it came to finding our new home Janice provided daily updates on the market through PCS. Her level of knowledge in the local market and commitment to finding the right location to match our needs helped us find the perfect new home. Janice and Tom were prompt to answer any and all question we might have. They provided detailed steps of what was needed through the entire process. We felt confident and in great hands. We would strongly recommend Janice and Tom Stromar to our friends, family and anyone looking to buy or sell property. They make an amazing team and it was a true pleasure working with them. - Bonnie Hamilton

August 10, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Nanaimo, BC
Aug 2020

Bonnie Hamilton
Show Review Reply Flag

Janice was great! She has been very responsive, professional and friendly. She quickly understood our needs/wish list and was able to recommend or not recommend properties based on our parameters. - Kate Lancaster

July 06, 2020

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC

Kate Lancaster
Show Review Reply Flag

My partner and I found our first home thanks to Janice and Tom. They were easy going, honest, and quick to respond. We definitely recommend them and see ourselves using their service in the future :) - Christina

June 06, 2020

4.80
5.00
5.00
5.00
4.00
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Jun 2020

Christina
Show Review Reply Flag

I had been looking at different real estate investments for some time. I initially contacted Tom Stromar to represent me in an effort to buy a house that was in foreclosure. Tom attended the court hearing on my behalf even though my bid was not likely to succeed (which ultimately proved to be true). My next foray led me to look at a condo that was located in a development that needed a lot of work. Tom ensured that I knew all of the issues before proceeding further. I felt like I had dodged a bullet on that one. Finally, I changed tact and decided to look at homes that had a legal suite. Tom and his wife Jan both became involved and within a day my wife and I were walking through the house that we would ultimately purchase. Complicating the issue was that we were a week away from leaving the country for a month. Within that time, we took their advice on preparing our existing home for sale. We kept in touch through phone calls and emails. Contracts were amended and signed through digital signatures and we were not only successful in purchasing our new home, but also in selling our existing one – all while out of the country. Throughout it all, Tom and Jan were always available (despite the time zone difference) and more than patient with our questions and concerns. Having both of them working for us was an added bonus. Would we use them again? In a heartbeat. - Tom Weinreich

November 29, 2019

Reply:    Thank you so much for your kind words Tom! You were both awesome to work with! Clients like you are why w do this job! Best wishes in your new home!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Nanaimo, BC
Nov 2019

Tom Weinreich
Show Review Reply Flag

Jan was an excellent agent. She set us up with PCS so we could see what was new on the market. Very helpful as we moved from Kamloops to Nanaimo. She went out of her way to sure we bought exactly what we were looking for. We can thank her enough for the excellent customer service she provided, We will highly recommended Jan to anyone lokking for an agent. - Suzanne Smith

September 05, 2019

Reply:    Thank you for your kind words Suzanne. It was really great working with you! We hope you are really happy in your new home.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Aug 2019

Suzanne Smith
Show Review Reply Flag

Janice and Tom, a great team. Always ensued they partnered together if the other was not available. Initially we tried another realtor, and could not get a quick or efficient response. When we found a home of interest, Tom was in contact with me with in 24 hours. Both Tom and Janice worked with my husband and I immediately. My husband and I where making a major home life change including moving cities. We looked at many homes. It took no time for Janice to have a sense of what we were looking for, even though she humoured us by looking at homes that where just not right for us. We actually did not have a clear understanding of what we wanted until we found it. Janice and Tom partnered together to make our offer and purchase quick and effective. Our offer turned into a bidding war in the middle of their evening plans and they both set aside their plans to make our purchase happen. Through guidance and suggestions we have found our new home. Perfect for us and our dogs. So much more to share but all in all, Janice and Tom where not just our realtors but people who felt more like friends helping us fine the home we needed after selling our ocean view home of 20 years. - Donna-Marie Lamb

September 05, 2019

Reply:    So happy you found the perfect home! Best part of our job. Thank you for being so great to work with.

5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC
Aug 2019

Donna-Marie Lamb
Show Review Reply Flag

Jan is hands down the best realtor I've ever dealt with. The team provided in depth knowledge of the area, the market, and sales concepts. They were awesome at communicating and providing feedback. The transaction was smooth, and the whole experience was above my expectation - Holmes

August 24, 2019

Reply:    Thank you so much for your review Holmes! We hope you will call if you ever need our services again!!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Selling
Successful
YES
Residential
Nanaimo, BC
2019

Holmes
Show Review Reply Flag

When searching for a condo to purchase we just happened to call Jan & Tom. How lucky that was! We have bought and sold many properties over the years and we can say without hesitation that Jan & Tom are the best we have dealt with. Friendly, yes!. Always responsive, yes! Resourceful and helpful,yes! They worked to get us the best condo to meet our needs. They are knowledgeable about the market and thoroughly professional. We highly recommend this team. - Richard & Doreen Hampton

August 22, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Aug 2019

Richard & Doreen Hampton
Show Review Reply Flag

Both Janice and Tom were excellent to deal with. As a very nervous first-time home buyer they were excellent in walking me through the process and calming me down when I felt like things were either moving too quickly, not quickly enough or when I felt like I might never find something I wanted. They did a great job helping to maneuver through a couple last-minute glitches and I was very very thankful to have them as my agents. Would absolutely recommend them to anyone looking for real estate agents. - Shelly Bicklmeier-Spence

June 29, 2019

Reply:    Thank you so much, Shelly! We really enjoyed working with you and wish you all the best in your new home. :)
Reply:    Thank you so much for your kind words! We really enjoyed working with you!! If you ever need the assistance of an agent in the future, we hope you will give us a call.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC
Jun 2019

Shelly Bicklmeier-Spence
Show Review Reply Flag

This is the second home we've purchased with the help of Jan and Tom. They are super knowledgable about the market and the value of homes in our city. I truly appreciated that looking at houses with Jan never felt like a sales pitch. We always felt very comfortable, never any pressure. Jan and Tom knew the right questions to ask and where to find answers. Ex. our property had slightly complicated zoning, but Jan helped us get answers for every single question we had about it! They were super responsive, especially when we were in the offering process and early days of the purchase. The purchasing process was laid out step by step, which relieved a lot of stress. We'd highly recommend, and have recommended, Jan and Tom to many of our friends. - Chrissy and Jamus

June 22, 2019

Reply:    Thank you so much for your kind words! It was great to work with you again!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
-
Buying
Successful
YES
Residential
Nanaimo, BC
Jun 2019

Chrissy and Jamus
Show Review Reply Flag

Jan and Tom helped us buy a home in Nanaimo. They were a great asset to us in the process. They were knowledgable, responsive and proactive. I would highly recommend Jan and Tom. - Lorne Hill

June 18, 2019

Reply:    It was a pleasure working with you! Thank you very much for choosing is to help you purchase your new home!

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Nanaimo, BC
Jul 2019

Lorne Hill
Show Review Reply Flag

Janice & Tom are a fantastic team -- two extremely knowledgeable and personable realtors, who genuinely want to help you find your perfect home. - Andie Tomlinson

March 04, 2019

Reply:    Thanks Andie! It has been really great working with you!

5.00
5.00
5.00
5.00
-
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC

Andie Tomlinson
Show Review Reply Flag

Janice and Tom were recommended to us by family and with good reason. We were moving from the mainland and they made the move much easier. We received up-to- the- minute listings via email but they added their knowledge regarding the buildings, locations and strata information. They were so good about picking us up at the ferry and showing us condos. They made us feel very comfortable like friends instead of just realtors yet they were always very professional. We would definitely recommend them to others. - Joe and Pam

January 30, 2019

5.00
5.00
5.00
5.00
-
5.00
-
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC

Joe and Pam
Show Review Reply Flag

Jan and Tom did an amazing job helping some first-time buyers finding the perfect place. They quickly and effectively answered all our questions through the whole process, and we had a lot of questions! They answered honestly and made sure that we understood what the answers meant. We now have the perfect little house, in a neighbourhood that suits us. We are so very happy to be there. They went above and beyond and we are so happy that they were referred to us. We don't plan on moving anytime soon, but when/if we do, we will use them again. - Lisa & Darrell

January 29, 2019

Reply:    So happy you had a positive experience with us! Enjoy your new home!!

4.80
5.00
5.00
5.00
4.00
5.00
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC

Lisa & Darrell
Show Review Reply Flag

I bought my first home around 4 years ago with Jan and Tom and had a very positive experience although brief as we bought very quickly. This second time around I was going through a separation and selling. Our sale was very quick (about two weeks) even after the downturn in the market with the foreign buyers tax. I think this is because of the high quality 3D layout and professional photos they did. I was also looking to buy on my own after selling my first house. I mostly worked with Tom and each time I was shown a house I got a spec sheet and folder to keep track of what I saw. He was very responsive and thorough in letting me know what issues on properties were and might be. There was absolutely no pressure to buy at all and he let me take the lead on my search, which was perfect for me. I was nervous about purchasing a home by myself and had lots of questions about my rental income unit, all of which were answered. When I moved in I was surprised with a gift from Tom of some of the beautiful furniture that the former owners had! I was so touched. Definitely recommend both Jan and Tom, even without the present! - Darby Love

January 29, 2019

Reply:    Tom is a good negotiator. :) Thanks so much for your kind words!

5.00
5.00
5.00
5.00
-
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Nanaimo, BC

Darby Love
Show Review Reply Flag

Janice and Tom made the purchase of our home in Nanaimo a wonderful experience! We are from out of town so their complete knowledgeable of the area, professionalism and going the extra mile really helped us out. They truly care about their clients and really try to do their best to find you the right home. They never pressured us as we searched endlessly and found the perfect home for us. We highly recommend them. - Sean & Margarita

January 28, 2019

Reply:    Thanks so much! We really enjoyed working with you.

5.00
5.00
5.00
5.00
5.00
5.00
-
5.00
-
Buying
Successful
YES
Residential
Nanaimo, BC

Sean & Margarita
Show Review Reply Flag

I cannot say enough good things about the service we received but I'll try! Working with Jan was a stress free experience. She is always professional, personable, punctual, and responsive, and we'd highly recommend the Stromars to anyone buying a home in the Nanaimo area! - The Bailey family

August 02, 2018

Reply:    Thank you so much Jan & Mick! You were a true pleasure to work with. We hope you enjoy many happy years in your beautiful new home!!

5.00
5.00
5.00
5.00
-
-
-
-
-
Buying
Successful
YES
Residential
Nanaimo, BC

The Bailey family
Show Review Reply Flag

When I listed my condo I interviewed several local realtors. Jan and Tom's combination of experience, professionalism and genuine personal touch were all deciding factors. Less than three weeks later my condo sold at asking without conditions. I was out of country, but the sale was smoothly coordinated. Did I mention that Jan and Tom were confident I could realize a 15% higher return than any of the other realtors were willing to work towards? I have recommended them to my family. I recommend them to you. - Brian Pareis

January 11, 2017

5.00
5.00
5.00
5.00
5.00
5.00
-
-
-
Selling
Successful
YES
Residential
Nanaimo, BC

Brian Pareis
Show Review Reply Flag

Tom and Janice have been my realtors since 2004. They sold my first home, found my perfect second home and then sold that home for the price I wanted in record time in the worst market in 10 years. They always made me feel like I was more important than the sale which, in my opinion, is rare. The next time I buy a home, I will definitely call Tom and Janice. I give two thumbs up and strongly recommend them to anyone looking to buy or sell their home. - Carrie Tuinstra

October 04, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Nanaimo, BC

Carrie Tuinstra
Show Review Reply Flag

I have used a few agents in my life, and they by far are the best I have ever used. They really made sure we got the best investment. - Jessica boyd

October 04, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Residential
Nanaimo, BC

Jessica boyd
Show Review Reply Flag

My husband was an award-winning realtor in Nanaimo for 20 years and during that time, worked with Janice and Tom on the same real estate team. When my husband retired in 2010 and we started selling rental properties, there was no question in our mind that we would go with Jan and Tom. They're the perfect mesh of up-to-date real estate technology and the gift of relating in a personal manner to buyer and seller needs while having a high sense of integrity, attention to detail, and professionalism. We plan to list our other rental properties with them over the next 2 years and we don’t hesitate in recommending them to anyone we talk to who is thinking of buying or selling. They’re not only our realtors, now they’ve become good friends. - P. Weir & S. Whitman

September 28, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Selling
Successful
YES
Residential
Nanaimo, BC

P. Weir & S. Whitman
Show Review Reply Flag

Jan and Tom are hands down, AMAZING! Coming from out of province, with only 3 days to find a house, (and on my own), both Jan and Tom took excellent care of me. Starting with the detailed emails and information sent to me online, phone calls, and then the warm welcome here in Nanaimo, all was superb. The first thing that struck me was Jan’s down to earth honesty and appraisal of each home we were about to visit. Having never been to Nanaimo before, that was exactly what I needed. She gave me valuable advice about properties, lifestyles, and trends for each neighbourhood, including things to look out for, events, and proximity to the places we would frequent on a regular basis. Jan was very familiar with not only the structure of properties, but strata rules, city guidelines, interior design and general “mood” of the homes. Emails, texts, and late night phone calls were all answered quickly and thoroughly. I really felt she made the time to be available for only me during my quick visit. Interactions were always friendly and polite. I never felt rushed or under pressure, and every morning I was picked up at the hotel by either Jan or Tom, on time, and with a smile, which are simple things, but during a stressful time, put me at ease. After my 3-day whirlwind tour, Jan and Tom and I relayed all the property details to my husband, (which means they had to explain everything AGAIN), and we decided on a home that was perfect for our lifestyle and within our budget. But the service didn’t end there. They sent us referrals for lawyers, home builders and contractors for the renovations, and have since been there for us as we navigate our way through a new city finding doctors, places to eat, fitness centres, and interesting things to do. For us Jan and Tom are more than real estate agents. They are good neighbours, friends who take the time to get to know you and your needs. We would highly recommend their services. We couldn’t be more grateful for what they have done for us. If we were to sell or buy any property in the future, the first ones we would call would be Jan and Tom. - Linka van As

September 28, 2016

5.00
5.00
5.00
5.00
-
5.00
-
-
YES
Buying
Successful
YES
Residential
Nanaimo, BC

Linka van As
Show Review Reply Flag

Deciding to move from Toronto to BC to be nearer our children and grandchildren in Nanaimo and Vancouver, we found ourselves at the height of the real estate craze in Vancouver that was affecting prices in Nanaimo. As we tried to wrap our heads around the prices, square footage and loss of Ontario home and community, Janice provided answers to many questions, asked significant questions of us and what we wanted, and brightened our days as she accompanied us on the home tours she arranged. She was unfailingly professional and helpful as we considered, offered, changed our minds. We are very grateful for her and for the services she offered as a real estate professional. We highly recommend her and Tom. - A Finney

September 28, 2016

5.00
5.00
5.00
5.00
5.00
5.00
-
-
YES
Buying
-
YES
Residential
Nanaimo, BC

A Finney
Show Review Reply Flag

Janice and Tom were awesome to work with. They coordinated the sale of our home and made finding our new place a stressfree experience. Their pictures and advertising are spectacular and they were very patient helping us find our new home. - Kerri & Sherwin Isaac

June 29, 2016

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Nanaimo, BC

Kerri & Sherwin Isaac
Show Review Reply Flag

Find other Nanaimo agents.

All profiles and profile information on Rate-My-Agent.com has been provided by users of the site. Rate-My-Agent.com makes no representation as to accuracy of profile information. Specifically, Rate-My-Agent.com and it's owners disclaim any liability relating to the comments, reviews, and ratings posted by users of the website. Rate-My-Agent.com is not attempting to personate any person who's name and/or other identifying information may have been posted on the website.