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Kelly is like a breath of fresh air in a business where at times people can be ruthless. She is happy, super helpful, never acts disappointed when things don't work out - like the customer changes their mind - she is fun to be with - and extremely honest - she won't compromise your personal needs to make a commission. I would highly recommend her and she is definitely the agent we would use at a future time. She gets the job done! She has also helped a family member and although they did not buy - she was very good to them.