She's the best agent we have ever experienced and we have bought/sold many properties over the years. She definately knows the market and goes out of her way to make the transaction smoothe. Her follow-up and communication skills are far superior to other agents which is extremely important when either buying and/or selling a home. She's very thorough and is a top notch negotiator as well. She's really a very nice, friendly, fun person to deal with as well. You won't be let down by using Joanna as your agent. We will definately use her again.