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Team Solo
Company RE/MAX Crest Realty
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Address #1 5050 Kingsway
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Rating Summary

Response Rate 44 %
Overall Rating
4.98
Knowledgeability Rating
5.00
Professionalism Rating
5.00  
Responsiveness Rating
5.00
Usefulness of Website
4.92
Value of Service
5.00
Reach & Lead Generation
4.96
Home Prep & Staging Advice
5.00
Success Ratio 100 %
Recommend Ratio 100 %

Hello! I'm Lotus Yuen and I immigrated from Hong Kong since 1988.  I studied and grew up in Vancouver and Burnaby, British Columbia.  I am a Top 10% Realtors of Real Estate Broad of Greater Vancouver 2015-2021.  And I am a Realtor with RE/MAX Crest Realty.  I also have license for Rental Property Manager to provide additional value and knowledge for our investors.  Besides that, I have team to provide full services for clients' property management.   I have very strong background in Real Estate, Finance, Technologies, and Marketing. And the skills can definitely help me to add values to my real estate services for my clients.  My clients' BEST Interest and Satisfactions are my First Priorities. I graduated at UBC with Bachelor Degree in Computer Science. I have lived in Vancouver over 10 years and I have been living in Burnaby over 20+ years. I’m passionate about Real Estate and love helping people make great decisions, and able to share the latest update for Burnaby Real Estate market, Zoning, communities, surrounding development, and city plans, and so on. We committed to delivery the best and professional real estate services for everyone I work with by acting with Integrity. Your happiness and satisfaction are our measurement for success. This is my commitment to my clients.

We recently had the pleasure of working with Lotus Yuen for our home search, and we couldn’t be happier with the experience. Lotus was not only kind and warm but also incredibly professional and dedicated. He was always available to assist us with our viewings, often going above and beyond to accommodate our schedules. One of the things that stood out most about Lotus was his willingness to take the extra effort and time to guide us through the entire process. He was patient in answering all our questions, no matter how trivial, and made sure we felt comfortable and informed every step of the way. We are truly grateful for Lotus’s help and would highly recommend him to anyone looking for a real estate agent who genuinely cares about their clients’ needs and goes the extra mile to ensure a smooth and successful transaction. - Rohit

March 12, 2024

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Condo / Apartment
Champlain Heights, Vancouver
Mar 2024

Rohit
Show Review Reply Flag

Lotus Yuen is an incredibly professional, patient, and honest agent who displayed remarkable understanding throughout our entire home search process. Lotus went above and beyond to assist us, answering our questions and conducting research both before, during, and after the deal. I am now a happy homeowner and would eagerly choose to work with him again in the future. - Aray Chow

September 23, 2023

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Townhouse
Queensborough, New Westminster
Sep 2023

Aray Chow
Show Review Reply Flag

I reached out to Lotus who referred by my friend when I just arrived in Vancouver. Lotus has surpassed my expectations. From start to finish, he has always been very communicative and had my best interest at heart. I always appreciate the thoroughness of his responses and patience to walk me through the process. In addition, he has been very attentive to prepare various checklist for each step which is big help for me to move forward. I will be happy to recommend Lotus, his experience and expertise in real estate market assist me find a dreaming home. Lily Liu - Lily Liu

August 08, 2023

Reply:    Thank you Lily 8)

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Townhouse
Queensborough, New Westminster
Jul 2023

Lily Liu
Show Review Reply Flag

Thank you so much Lotus for all your assistance in helping me find and purchase my first home! You made the entire process so smooth with your clear communication, responsiveness, and depth of experience. Thank you for always looking out for my best interests and taking the time to explain anything that I had questions about. I really appreciated how quickly you jumped in to try arrange viewings and went out of your way to ensure that all my concerns were taken care of. Also appreciate all the resources that you provided and all your insight. Highly recommend! :) - Megan Lai

June 21, 2023

Reply:    Thank you Megan.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Condo / Apartment
Burnaby
Jun 2023

Megan Lai
Show Review Reply Flag

lotus helped me to buy a townhouse. he is really easy to work with, response fast. give professional advise. not hard sell at all!! i can say he really is the best realtor i ever work with. - ringo

April 19, 2023

Reply:    Thank you Ringo

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Townhouse
Brentwood, Burnaby
Mar 2023

ringo
Show Review Reply Flag

Working with Lotus was one of the best experiences I've had with a Realtor. He was not only very knowledgeable and quick to respond but he gave my family a goal and plan for the future with our Real Estate needs. Needless to say, I think Lotus is one of the most hard working people I have met and I would 100% recommend him to anyone who wishes to purchase or sell their properties. He got me not only the property I wanted but he got it for me at a price that exceeded my expectations. Thank you for your amazing work ethics Lotus. - Mitchell

April 18, 2023

Reply:    Thank you Mitchell

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
West Cambie, Richmond
Feb 2023

Mitchell
Show Review Reply Flag

As first-time home buyers, we are just like kindergarten students. Lotus is very patient with us and explains things clearly. He is very understanding of our budget and our needs. He is quick in arranging viewings upon our requests. He is good at getting back to us in a timely manner. We are very grateful for his knowledgeable and professional work. We are really happy working with him. - Hillary Lo

February 14, 2023

Reply:    Thank you Hillary.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Brentwood, Burnaby
May 2023

Hillary Lo
Show Review Reply Flag

We were new to Vancouver and were looking for a home to settle. A friend referred us to Lotus. From the beginning, Lotus has been very responsive and provided us with valuable market analysis. With Lotus' help, we purchased a property that we very like with a very reasonable price. We really appreciate and admire Lotus' professionalism, enthusiasm, experiences and knowledge in the Vancouver realty market. - Jimmie Yeung

October 27, 2022

Reply:    Thank you Jimmie ^_^

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Burnaby Mountain, Burnaby
Oct 2022

Jimmie Yeung
Show Review Reply Flag

Lotus is really a true professional and genuinely nice guy. With his heed to details and our needs, he smoothed the whole process and explained every step so clearly. We so appreciated the time and efforts he spent in securing an excellent deal. We are very pleased for his good advice and the final securing of the present apartment. We could not have asked for a better real estate agent and be more satisfied with how the deal turned out. We are so grateful for your hard work, patience and expertise. Now we have settled into our new home and are still thrilled about it and the neighbouring community. If any of our friends or family are ever in need of an agent, we will definitely be sure to recommend him. - Ki Ping Tam

October 24, 2022

Reply:    Thank you Mr Tam ^_^.

4.71
5.00
5.00
5.00
4.00
5.00
4.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Burnaby
Aug 2022

Ki Ping Tam
Show Review Reply Flag

His knowledge , patience, professionalism and kindness make Lotus a pleasure to work with. I highly recommend Lotus to anyone who is interested in finding a realtor. He is a five star realtor ! Many thanks to Lotus to his job well done! - Sidney Tsang

December 14, 2021

Reply:    Thank you Sidney.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Burnaby, BC
Aug 2021

Sidney Tsang
Show Review Reply Flag

Dear Lotus, Great thanks for your professional service and advice on the transaction of our new property, you also showed us your big patience in such long process time under COVID19 outbreak. Furthermore, we live in HK, which is far away from Vancouver so it couldn't make it happen without your strong help. You deserve 5 star testimonials. - Way

December 13, 2021

Reply:    Thank you Way

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
Townhouse
Fleetwood, Surrey, BC
Jun 2021

Way
Show Review Reply Flag

Lotus is very patient, reliable, attentive and responsive to our needs. He has offered valuable advice on our purchases, on each offer we attempted, and is never too busy to discuss and analyze our concerns, with candid opinions. He has always put our interest in the first place and we feel like a team in the whole process. He is very knowledgeable in the market and the insights he shared guided us to make the best decisions on purchases. We are very happy about making deals at very reasonable prices. I wouldn't hesitate to recommend Lotus. - Hilda

November 04, 2021

Reply:    Thank you Hilda

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying
Successful
YES
House / Single-Family
Mt Pleasant, Burnaby, BC
Jun 2021

Hilda
Show Review Reply Flag

Lotus is very patient and helpful to me. With numerous viewing of different small condos, he was still sincere to show me around no matter what weather it was. Thanks to his endurance, I finally got a condo that fits all my needs. - Nora Chan

November 04, 2021

Reply:    Thank you Nora.

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Condo / Apartment
Burnaby, BC
Sep 2019

Nora Chan
Show Review Reply Flag

I've worked with Lotus Yuen for seven years and he has helped us buy two homes and sell two home. He had patient and has listens carefully, thoroughly researches issues, and responded quickly. Lotus is extremely knowledgeable of the market and he gave me valuable information with the latest market information, surrounding sold information and his professional insight to guide us. He was able to point out positives and negatives more thoroughly in each home we were interested. For selling, He has provided very good suggestion to make good impression to visitors, good technologies 3D virtual tour to show home at all time, and effective digital marketing strategy. He has an invaluable referrals list from inspector, contractor, banker to lawyer. Our family is very happy to work with Lotus. I've had great service from all of his recommendations. - Kathleen Chan

December 26, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Burnaby, BC
Jan 2019

Kathleen Chan
Show Review Reply Flag

Lotus was very helpful in helping us purchase our new townhouse. He was very professional, offer great InSite and negotiated to get what we wanted. We would definitely use his services again and we would recommend him to anyone wanting to purchase any property. - Gary Tsui

December 22, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Burnaby, BC
Dec 2020

Gary Tsui
Show Review Reply Flag

Lotus is a highly experienced and passionate realtor. As the first time condo buyer in Vancouver, the process can be stressful and discouraging especially with multiple offer situations. Lotus was so helpful with my search and committed to finding us the right condo within the budget and requirements. He never had difficulty lining up viewings for us in short period of time. He replied to questions promptly, followed through any identified issues and ensured the whole transaction went smoothly. We never felt pressured or rushed to make a decision. He also hooked us up with other excellent professionals for condo inspection, insurance and renovation. I was very lucky to have Lotus guide me through the entire buying process. I highly recommend Lotus to anyone looking to find their next home. - Patrick Chiu

July 11, 2020

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Burnaby, BC
Jun 2020

Patrick Chiu
Show Review Reply Flag

Lotus has been incredibly helpful and patient with my questions as a first time home buyer. I worked long hours and was only able to communicate with him during late nights, but he responded promptly to my texts and emails. He has also provided insightful information and suggestions to solve potential problems and was patient dealing with the sellers. Overall it was a smooth sailing experience. - B Law

December 19, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Burnaby, BC

B Law
Show Review Reply Flag

As a first-time homebuyer, Lotus provided me with excellent service and professional suggestions throughout the buying process. He is a very patient and detail-oriented agent. When I have concerns about anything, he can always get back to me with a solution. I really appreciate his service on this home-buying adventure and strongly recommend him to anyone who wants to buy or sell your home!! - Eric C.

November 13, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Burnaby, BC
Nov 2019

Eric C.
Show Review Reply Flag

Recalling the trip to Vancouver a month ago, it was a grateful journey. After all, life was the first time in Canada to buy a unit/ flat. After the excitement of repossession, my mind was blank and a lot of questions about dealing with property were emerging, all I was be in a hopeless tangle . On the other hand, since I have my job in Hong Kong, I can only stay in Vancouver for a week only. During every day in Vancouver, I was in a hurry to deal with a lot of things, problems were appear and I did not know how to solve them. At that time, I accidentally met him. When I met him the first time, I felt that he was very friendly and gentle. During our conversation, he analyzed the situation of our property with professional knowledge and solve my problems. What was the most memorable about him? It was his professional service mode seem a "24-hour" work attitude for client. I was very much appreciated to him. Before leaving Hong Kong, I decided to hand over my property to him. Of course, he professionally and immediately followed up and quickly helped me rent out my unit with a good pricing . I am very grateful to him, and thank God for arranged us (my spouse and I) to met - Lotus Yuen @ Remax. Regards, Sharon & Garros - Garros Lau

November 06, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Successful
YES
Residential
Burnaby, BC

Garros Lau
Show Review Reply Flag

Very knowledgeable in Residential and Commercial transaction. - V. Suen

October 03, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
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-
-
Burnaby, BC

V. Suen
Show Review Reply Flag

As a first time homebuyer, we've received wonderful service from Lotus. He has been extremely patient with us and has always answered all our questions at any time of day. We will definitely work with him again in the future. For now we are super happy with our new home. Thank you Lotus! - Jacqueline Lam

May 18, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Burnaby, BC
Mar 2019

Jacqueline Lam
Show Review Reply Flag

Our experience with Lotus was simply outstanding. My husband and I were looking to downsize to a condo in Burnaby. Lotus worked with us on a very personal basis and helped us to understand what we really needed. At one point, Lotus even told us that "You might consider to focus on this neighbourhood, I will also go for the same area one day I will retire!” It was his local area knowledge, networking and strategy that enabled us to purchase the new home we wanted. Lotus is knowledgeable and very experienced not only on Real estate trading, but also on Rental Property management, he is hardworking and always available - a true professional who cares clients and delivers on everything he commits to. My husband and I recommend Lotus to anyone buying/selling/renting out a property. - Carman Chan

March 13, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
YES
Buying
Successful
YES
Residential
Burnaby, BC

Carman Chan
Show Review Reply Flag

Lotus has helped me on purchasing a detached house in 2017 with reasonable pricing, I am happy with the purchase and enjoying life with the schools, environment and neighborhood. His professional skill and knowledge helped me to make the right decision, I was also amazed by his honesty and sense of ownership with his services. Yes, I recommend Lotus for whose looking for a long term realtor. - Gary Tsang Ka Pui

March 06, 2019

4.86
5.00
5.00
5.00
4.00
5.00
5.00
5.00
YES
Buying and Selling
Successful
YES
Residential
Burnaby, BC

Gary Tsang Ka Pui
Show Review Reply Flag

We know Lotus for a long time even before he became a realtor. He adopts ‘customers first’ policy and has been very helpful to us in both buy and sell of apartments. He helped us to get the best prices in all cases, to find any loopholes in the transactions and provides excellent advices in every aspects. He is the best realtor we have met. - Oscar Lo

February 08, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Burnaby, BC

Oscar Lo
Show Review Reply Flag

Lotus has been our realtor, providing incredible advice and service for several years. With his professional knowledge, negotiation skills, patience and dedication, we were able to complete sales and purchases at the right time with exceptional outcome. The property we sold a year back was among one of highest prices in the neighborhood. Thanks to Lotus, the apartment we just bought is our best find in terms of location, quality and price, yet we were not interested initially and only considered viewing because of his persuasion. He guided us through every steps involved, and connected us to professionals and tradesman throughout the process. Lotus is respectful and reliable. I still remember the incident when we were viewing an apartment with a construction site close by, the buyer agent emphasized that he had checked the development plan and confirmed that the building under construction would just be a few floors high and wouldn’t block the view. But Lotus found out within minutes that it would have 15 floors and block the view completely. We also encountered a few times when seller agents declared no storage locker and yet Lotus were able to identify storage locker existence at the time of making offer. I would highly recommend Lotus without reservation. - Karin Poon

February 08, 2019

5.00
5.00
5.00
5.00
5.00
5.00
5.00
5.00
-
Buying and Selling
Successful
YES
Residential
Burnaby, BC

Karin Poon
Show Review Reply Flag
Lotus has been rated in Brentwood, Burnaby Mountain, and Mt Pleasant in Burnaby. Champlain Heights, Vancouver. Fleetwood, Surrey. Queensborough, New Westminster. As well as West Cambie, Richmond.

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