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Team Terry and Jennifer Eng
Company RE/MAX
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Address 102 - 2806 Kingsway St Vancouver, BC
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Rating Summary

Response Rate 100 %
Overall Rating
5.00
Knowledgeability Rating
5.00
Professionalism Rating
5.00  
Responsiveness Rating
5.00
Usefulness of Website
5.00
Value of Service
5.00
Reach & Lead Generation
5.00
Home Prep & Staging Advice
5.00
Success Ratio 100 %
Recommend Ratio 100 %

In a city full of realtors and realtor friends it’s difficult to know who to choose. As a real estate investor, I chose Jen and Terry Eng for their real estate acumen and honesty. I chose RE/MAX because they have the best branding. Out of all the realtors I know, Terry was the only one who told me to wait during the FOMO of 2021-2022 and did not encourage me to chase the market. He did not tell me that the market always goes up, like most do. He actually told me if a recession comes house prices go down, very few realtors will actually tell you this. Jen his sister, is a very friendly and lovely woman but all business at the same time. If you ask, she will give you an honest opinion of a price that will get your house sold. That doesn’t mean you will get a lower price, but rather a price to get the attention you need to get offers. From someone who has been in the real estate investment industry for 30 years and worked with many realtors from referrals to friends, go with Jen and Terry a brother sister TEAM of TWO than just a single realtor. Jen and Terry give you 35 yrs of experience and teamwork that no eager amateur or solo realtor can match. Randolph and Filipa - Randolph and Filipa

July 14, 2022

Reply:    Hello Randolph and Filipa, thank you so much for the kind words and helpful feedback. We appreciated you considering our advise through out the process! Terry and Jen

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Townhouse
Vanzaghello
Sep 2022

Randolph and Filipa
Show Review Reply Flag

We highly recommend Terry and Jennifer. They were professional, calm, patient with our questions, reassuring, didn’t pressure us, quick to respond, and they were very good at keeping us apprised as to timing and next steps. Our suite was tenanted, and Jennifer was very good at working with them as well. We trusted Jen and Terry as the experts they are, followed their recommendations, and the outcome could not have been better in any respect. Annette & Steve - Annette & Steve

June 15, 2022

Reply:    Hello Annette and Steve, thank you again for sharing all the relevant information with the property so we could arrive at a succesful outcome. Jen and terry

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Condo / Apartment
Southeast False Creek, Vancouver
Apr 2022

Annette & Steve
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I like to thank Jennifer and Terry for such an amazing and stress free experience, taking care of all problems big and small and negotiating a great price! I would recommend them and their team. Thank you again! - Dennis Huang

May 31, 2022

Reply:    Hi Dennis, Thank you to you and your mom for the opportunity to help! We hope you enjoy your new home ! Terry and Jen

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House / Single-Family
Vancouver, BC
May 2022

Dennis Huang
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Terry and his sister Jennifer were our agents. We are incredibly grateful for their professionalism and knowledge about how the market works and how to sell a property. We were so amazed about the wonderful communication we had with them. Every time we had a question, we called them or sent them an email or text message. If they were not available, they never took more than five minutes to respond to us. They are very patient and polite. If you don’t know or understand anything they would take the time to make sure you are pleased with an answer. They are so quick to work. As soon as we signed the contract with them, they sent a professional photographer to take photos of the property to advertise it and put it up in multiple sites. They soon sent someone to scan the property for oil tanks. Then, they contacted the City of Vancouver to find out if there was any development in the area. They sent us newspaper articles about how the market was doing and taught us important information to be prepared to choose an offer. We had to apply for Probate. While waiting for it, they took the time to advertise the property in multiple sites. That helped the property to be exposed to lots of possible buyers. Once we got Probate, they immediately posted the property with a deadline for proposals. In a few days, we had quite a few. With each one of them, Terry gave us his opinion and told us the pros and cons of each one of them. After seven offers, we got what we wanted. A buyer without any conditions and willing to make the right deposit with the best offer for us. Terry immediately told us that this one was probably the most convenient for us. We were so happy to get $130,000 more of what we were asking for. The transaction went smoothly without any issue with the buyer. Terry and Jennifer were there with us giving us support, opinions, and suggestions about the selling of the property. We are incredibly grateful for their honesty and willingness to look for what it was best for us as clients. After finishing the sales of the property, we sometimes call Terry and he is always there for us to answer any question we might have. We highly recommend Terry and Jennifer. You are not going to be disappointed. Thank you, Terry and Jennifer, we love you! You are the best team! - Maria Elena and George

September 01, 2021

Reply:    Hello Maria Elena, Thank you for taking the time to give us the valuable feedback ! We always aim to improve our customer service with each and every transaction. Take care. Terry and Jen

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Residential
Vancouver, BC

Maria Elena and George
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To whom it may concern, My husband and I have been real estate clients of Terry and Jennifer Eng for approximately 25 years. During this period we moved a few times, purchased investment property, and sold both our parent’s homes; total of 9 different real estate transactions. The reason we continue to give our business to Terry and Jen and refer others to them is that over that time, they have demonstrated great skill in this business, knowledge of the real estate market and trends, and have provided excellent customer service to not just us but to our extended families and friends. For this, they have earned our trust and confidence in guiding us through navigating the sales and purchases of the most expensive assets we own. We thank Terry, Jen, and their team for their dedication and professionalism in meeting all our real estate needs and appreciate their continued support and guidance in any future real estate endeavours. Sincerely, - Mitch and Lorna

August 15, 2021

Reply:    Hello Mitch and Lorna, Thank you so much for your feedback! Jennifer and I have really appreciated the opportunities to help with your real estate needs over the years and you taking the time to share your experiences with us. It has been really satisfying to know that our Team including Richard and Colin have been of value to your family and friends with our advice and we look forward to helping you again in the future. Thanks again. Jennifer and Terry

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Buying and Selling
Successful
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Residential
Vancouver, BC

Mitch and Lorna
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We had the privilege of having such a high performance, dynamic duo brother and sister team selling our family home! We went through a selection process of choosing the right agent to represent us and without a doubt, it was the best decision we have made. Our house was listed on Monday and was sold the following Tuesday, in less than 10 days! Terry Eng – upon my first interaction with him, I felt an immediate connection as he was sincere and listened to my questions and answered them patiently. Terry has demonstrated such strong work ethic qualities (sincerity, integrity and professionalism) that I did not hesitate to have him represent us. Terry is an effective communicator with excellent strategic visions. Jennifer Eng – has such a wonderful personality. She is extremely hard working and shows great dedication and enthusiasm based on my interactions with her. Jennifer is very organized, detail oriented and efficient, it is a joy to work with her! Her laughter is contagious and it’s easy to talk to her after a long day at work. We would like to recognize the remarkable talents of Terry and Jennifer and their team for selling our home so quickly and way above the listing price. The outcome surpassed all our expectations and much more….truly EXCEPTIONAL team effort! We will definitely use them again in the near future and highly recommend them to anyone looking to buy or sell their home! They are simply the BEST!! Thank you again, Our sincere and heartfelt gratitude- from the LEE family (March 2021) - Lee Family

March 09, 2021

Reply:    To the Lee Family: Jennifer and I thank you for taking the time to post your kind abd detailed comments! You made our day !

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Residential
Vancouver, BC

Lee Family
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I chose Terry & Jennifer Eng because I saw their signs everywhere in E Vancouver. Before the listing contract was signed, I told Terry that I have a co-owner who has a CPL registered against his interest in the property and he is difficult to deal with and he has avoided to deal with the CPL with the help of a lawyer. Terry accepted the challenge and has been very patient and tactful in getting response from the co-owner. He also respected the co-owner's wish to list the property well above the assessed value, knowing that it may be difficult to get offers from buyers. With the help of Jennifer Eng, Terry got multiple offers for us and has negotiated top price well above our asking price. I have not met a realtor before who protects the interest of his client as top priority. I would definitely recommend Terry and Jennifer Eng's services to my friends and relatives in the future. - Pauline Jang

February 01, 2021

Reply:    Hi Pauline, Thank you again for writing your review. We're delighted that you were happy with your experience with our Team. We could not do our job without them! Jen and Terry

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Selling
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Residential
Vancouver, BC
Mar 2021

Pauline Jang
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Dear Terry, Jennifer, Richard and Collin We wanted to send our heartfelt gratitude for everything you did with helping us selling our home.  We had built our home over 14 years ago and we thought we’d always have this home to keep.  It was not an easy decision to put the For- Sale sign up, your expertise, guidance and reassurance at every step made our decision easy and gave us the confidence that we made the correct decision.  The time and patience you gave us before during and after was gold standard.  We had never done this before, we didn’t know exactly what tomorrow was going to bring, but your guidance has now brought us to where we are today.  Giving us the opportunity to buy and build another dream home, this time with air conditioning.  We are amazed at the effort that is put in to make everything appear like a seamless process, the pictures taken and posted were beyond our expectations, Jennifer’s wisdom on de cluttering the home to make it look like it’s out of a magazine still makes me smile.  You also made the effort to ensure our children were part of the entire process.  I will not forget the day you came by to allow them to place the SOLD stickers on the For- Sale board.  COVID brought on its own challenges, your professional expertise to pre-screen potential buyers and ensure all safety measures were taken gave us great relief. You also did this when the new owners came for visits, Collin made sure they respected my request to not wear shoes in the home.  Before we had ever met you or Jennifer, we always knew you were the best realtors, as we have seen so many SOLD signs in our neighborhood from homes listed by both of you.  Like many others it was unbelievable that our home sold in 1 week.  Looking back there is nothing we would do differently; we are so fortunate to have had this opportunity.  Thank you for allowing us to be part of this wonderful experience.  It is with great pleasure I would share our experience with our family and friends and anyone else who is seeking representation in selling, buying a home. Sincerely, - Steve, Sunita, Jovan and Kaydan Chand

January 21, 2021

Reply:    Hello, Steve, Sunita, Jovan and Kaydan, It is so satisfying to know that your whole family had a wonderful experience with us. Good luck to you all ! Jennifer and Terry

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Selling
Successful
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Residential
Vancouver, BC

Steve, Sunita, Jovan and Kaydan Chand
Show Review Reply Flag

We’ve enjoyed a long standing relationship with Jenn and Terry as both buyers and sellers. We trust them to give us their professional opinion, and then give us time and space to decide what‘s right for us. They’re extremely knowledgeable about the Vancouver market, and they’re always available to answer our questions. They know when to be patient and when to move quickly, depending on what the situation calls for. They also have great people skills. Their EQ is outstanding and they have a great sense of humour. They’re tactful, direct and fun. Jenn and Terry are truly a pleasure to work with. We highly recommend this team. - Monica and Russ

October 22, 2020

Reply:    Thank you Monica and Russ ! And Jennifer and Richard really enjoy talking puppies with you !

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Buying and Selling
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Residential
Vancouver, BC

Monica and Russ
Show Review Reply Flag

Terry and Jennifer are the dynamic duo of Vancouver East! During the midst of the COVID-19 pandemic, they were able to sell our beloved family home quickly and over list price. In my experience as a project manager, I recognized and relied on their advice which reflected the qualities of a top notch team: 1. Experience. Over 50 years combined with superb negotiating skills. Bonus: 2 for 1 deal. 2. Communications. Multilingual, prompt and efficient. 3. Agile. Able to read the market conditions. Ie. Vancouver East and COVID. Moreover, they deployed a customized pricing and marketing strategy honed over decades that commanded multiple bids and offers. As POA for my mom, I knew the family home sale was in good hands. We would be happy to have T&J sell our next home! AU family - Au Family

September 07, 2020

Reply:    To the AU Family: We are grateful for your feedback ! All the best and good luck with the kids post secondary journeys ! Terry and Jen

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Selling
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Residential
Vancouver, BC

Au Family
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Dear Terry, My sincere thanks for the excellent services you provided in selling my mother's home. In reflecting on the events that led to sale I am truly amazed. Being from out of the province, knowing very little about the Real Estate market in Vancouver, an acquaintance mentioned you sold his home and was very pleased with the service and the price. Following the exchange of a few e-mails, I flew to Vancouver and following a meeting with yourself, getting some advice on preparing the house for sale, required documents, even suggesting a lawyer I went back to Sask. Wow! two days later after one open house, you called to say there were six offers and recommended the one I should take. The rest is history, offer was accepted and deal was signed a few days later. Remarkable, spending one week in Vancouver and selling the house at $ 17,000 over asking. Small wonder why you are one of the top real estate agents in Vancouver, out of the 8,000 registered. Thanks again for your excellent services. Sincerely, Boris Titus - Boris Titus

February 05, 2020

Reply:    Hi Boris, We hope you're doing well and we are grateful for your family's trust in our expertise ! Terry and Jen

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Selling
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YES
Residential
Vancouver, BC

Boris Titus
Show Review Reply Flag

I have known Terry and Jennifer for a number of years and I can personally vouch for them. Terry has worked very hard and been very patient with my elderly parents who can’t seem to decide when the right time to list their home is. He has brought me offers even when the home wasn’t listed, he is professional, ON IT, and he stays in great contact. I HIGHLY recommend Terry and Jennifer and please remember to let him know Denise from the States sent you. Thank you Gail. He will NOT let you down. Denise - Denise L

January 16, 2020

Reply:    Thank you for the kind words Denise ! Terry and Jen

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Selling
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Residential
Vancouver, BC

Denise L
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I would like to thank Jennifer and Terry for their outstanding service in everything they both did for our family in selling our precious family home. I have not seen ever before two hard working Agents that handled the roller coaster ride with our first open house and how a wonderful decision to have a second open house to achieve the result that we received in the sale of our parents home. My family would like to sincerely thank you both for the endless and countless hours of work but you both made it work. Thank you for your outstanding and excellent expertise as the way you both handled the sale and your professionalism was and I know will be the best that any client would want. I highly recommend you both in future sales listings and know you can overcome anything and everything. From the Demelo family to both of you we thank you from the bottom of our hearts and we just hope the buyers keep up with keeping the home beautiful. Thank you and we will surely recommend our family and Friends to choose you to list their home. Thank you. - Elizabeth Demelo

December 26, 2019

Reply:    Hi Elizabeth, Thank you to you and your family for believing in us during the whole process ! Jennifer and Terry

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Selling
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Residential
Vancouver, BC

Elizabeth Demelo
Show Review Reply Flag

I met Terry Eng eight years ago when I needed a market appraisal for my house. I was impressed at the time with his professionalism so looked him up late last year when the time came for me to sell. Another reason for choosing him came from observing the large number of "sold" signs in my area with his name on them. During the course of our association, I've found him to be personable, experienced and extremely helpful in understanding how to valuate my house and prepare it for sale. We listed my house for a short period on his company website, followed by posting on MLS. This caused a large build up of people coming through what turned out to be my only showing. We had two or three seriously interested parties and I was very impressed with how he handled them relative to one another to ensure that we were able to obtain the best offer. Going into all of this he did a good job of setting my expectations on what to expect for my house in the current market. In my case he was able to negotiate a sale price above asking, with no subjects and flexibility on the possession date. I have also employed him to assist me on the purchase of a new home under construction where I have also been also able to benefit from his extensive experience. I strongly recommend Terry and his team to anyone selling or buying a house. - Bob Wadden

November 25, 2019

Reply:    Hi Bob, Thanks for the vote of confidence and your great sense of humor ! Terry

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Selling
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Residential
Vancouver, BC

Bob Wadden
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We chose to sell our home with Terry and Jennifer Eng as we would often see their for sold signs in our area over the years and when it was time to sell we knew we would be using their services. We had initially reached out to Terry and Jennifer a few years ago and we weren’t quite ready to move yet and they have been so patient to keep in touch with us with market updates and advice on market conditions so it made selling our home with them that much easier. They made the process of selling our house when the market had dropped significantly and with their guidance and marketing strategy we were able to sell our home for significantly higher than anticipated. We would recommend Terry and Jennifer Eng to other home owners that are looking for patient and experienced realtors that listen to their clients. - K..M.Loo

November 06, 2019

Reply:    To the Koos, Thank you for your complimentary and kind hearted words ! Jennifer and Terry

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Selling
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Residential
Vancouver, BC

K..M.Loo
Show Review Reply Flag
Terry has been rated in Southeast False Creek, Vancouver. Vanzaghello.

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