Adam was disorganized, unprofessional, slow to respond, paperwork needed for mortgage was sent in at the very last minute. Very money focussed, other real estate agent working for my new townhouse ( the other owners agent) had the same complaints. Adam did not handle my case appropriately, therefore making the purchase experience much more stressful then it needs to be.
Reply:
Claudia, thank you for taking the time to share your feedback. I'm sorry to hear that your experience felt stressful and did not meet your expectations. I take concerns like these very seriously and will be reviewing the areas you've raised closely to better understand where things fell short. Buying and selling a home is a major milestone and the process should feel organized, transparent and well-supported from start to finish. My intention is always to provide a professional and reliable experience for every client and I regret that this wasn't your impression. I will be using your feedback to improve how I manage communication, timing and coordination moving forward. Thank you.
Adam was disorganized, unprofessional, slow to respond, paperwork needed for mortgage was sent in at the very last minute. Very money focussed, other real estate agent working for my new townhouse ( the other owners agent) had the same complaints. Adam did not handle my case appropriately, therefore making the purchase experience much more stressful then it needs to be.