It is important to know that we purchased a house Alina had listed so we saw her represent the seller. Then we listed our home and experienced her from a different perspective. Well let me tell you she P'd me. That is because in both situations she was Professional, Positive, Patient, Perceptive, Proactive, Polished, Polite, Prepared, Purposeful, Precise, Punctual, Perspicacious, and Prehensile. Of course I am having a little fun, that is because the experience was very Pleasant.