I was new to home buying and have heard horror stories from friends and family about terrible agents. Alisa was professional and personal! She never made me feel uncomfortable and helped me every step of the way! Alisa explained everything in a way that was easy to understand from the making the offer, to working with the mortgage banker and the coop board. This made it really easy to move into new apartment in less than 3 months. Excellent work, Alisa! Thank you very much!