Horrible sale process.. it seems like they have no idea what they are doing.. I would be very careful with working with them as they cost us money in legal fees, money to be lost from condo rental, condo fees, and mortgage costs.
Amy has her minion agents running around without any idea what they are doing.. After speaking to her about it, she says you know my agent's first language is Spanish so her English is not very good. Excuse me but we have hundreds of thousands of dollars at stake - her agents better be able to speak good English..
I have to say, that the entire situation/transaction has been nothing but stress and disappointment to no end. I would like to explain that when Catalina sent us the documents to sign, she attached a note saying that the documents were for the change to August 4. She only clarified last Monday (20 days after signing) that the buyers had never signed the document agreeing for the date.
With regards to communication, Amy and Catalina was absolutely not clear during the negotiation process (we were never advised that there was a deadline and again we were never told that the date change had not been signed - as a matter of fact we didn’t hear from Catalina again until we called her regarding the documents that we were getting ready to send to the notary)
We feel that we were misled and the actions of the agents involved was completely unprofessional and unethical. If we had known that August 4 was not agreed on - we would not have signed the documents and would have moved jon from negotiations. We feel that the actionsj were completely unethical and to that, we nhave endured much stress financially and emotionally.
Horrible sale process.. it seems like they have no idea what they are doing.. I would be very careful with working with them as they cost us money in legal fees, money to be lost from condo rental, condo fees, and mortgage costs. Amy has her minion agents running around without any idea what they are doing.. After speaking to her about it, she says you know my agent's first language is Spanish so her English is not very good. Excuse me but we have hundreds of thousands of dollars at stake - her agents better be able to speak good English.. I have to say, that the entire situation/transaction has been nothing but stress and disappointment to no end. I would like to explain that when Catalina sent us the documents to sign, she attached a note saying that the documents were for the change to August 4. She only clarified last Monday (20 days after signing) that the buyers had never signed the document agreeing for the date. With regards to communication, Amy and Catalina was absolutely not clear during the negotiation process (we were never advised that there was a deadline and again we were never told that the date change had not been signed - as a matter of fact we didn’t hear from Catalina again until we called her regarding the documents that we were getting ready to send to the notary) We feel that we were misled and the actions of the agents involved was completely unprofessional and unethical. If we had known that August 4 was not agreed on - we would not have signed the documents and would have moved jon from negotiations. We feel that the actionsj were completely unethical and to that, we nhave endured much stress financially and emotionally.