My elderly aunt, is the home owner and computer illiterate. She had lived in the home with owner pride for 54 years. Andy recognized the stress involved with the ensuing major change, and went out of his way to ease the process. On the first visit he provided an online and paper copy of his general assessment and intent. It answered all our questions. His approach was thoughtful, empathetic and respectful with inflection of humour at the right moment. Andy was always available for questions, advice and assistance. He kept us both updated on progress. The home was sold within 3 weeks and only $10,000 under asking. During this time of high interest rates and desire to sell quickly, the price was very acceptable. Andy deserves the high rating he has achieved.