Cham was our real estate agent when we were looking for our first home. He was very patient and gave us a lot of options as well as smart advise. So a few years after when we decided to upgrade, he was also our agent to sell that very house. He presented us with options at every turn and was responsive to our requests and questions. Selling was a lot more stressful than buying, and having him guiding us at every turn lessened that stress a bit.