Charles is very knowledgeable and patient. He answered all of our questions from the start and we felt that he was always there and in control of the situation. Charles and his team were always a step ahead of us! He had a great plan to sell our home and he did exactly what he promised us and then he help us find our new home. He is very transparent and you know what is going on with him. We will not hesitate to call him again and to refer him to everyone we know. Thank you again Charles for your great work!