I'm a single mom of 3 that had to face a fresh start. As overwhelming as this was, Charles made it as easy as possible. He was caring, patient, attentive, and wasn't affraid to give his honnest opinion even if that meant not selling a home. He helped me find other ressources to help me through this. He helped us find our new home and genuinely seemed as happy as we were once we got the news. He even keeps in touch every once in while to see how we are. Dealing with him was like having a friend help you through a very stressful time. I recommend him to anyone in need of an agent. Thank you for everything!