I had the best experience with Charlotte helping me with my real estate needs! She is genuine, caring and knowledgeable. Though some issues have come up, Charlotte was always answering my calls/messages and helped with every problem. At times, I was ready to give up (the listing agent was so stressful to deal with), Charlotte never gave up, she stayed positive and worked hard to make the deal happen. I highly recommend her to anyone needing help with real estate- stellar service, thanks so much, Charlotte! Sincerely, Alina T., Elmira