Colette Cooper Reviewed By Sobhi Khalil on 2025-04-10

I had 3 years of experience with Colette from 2022 till 2025, she lacks to be professional, She doesn't provide regular updates, she doesn't take the accountability if something went wrong, she blames anyone (including the client) but herself. I had a very bad experience with the recent transaction with her and I had to raise complaint about her which is under investigation.

Reply: Hi Sobhi, I’m sorry to hear that you feel this way. Over the past three years, I’ve truly been grateful for the opportunity to assist you with your income properties, and I regret that your recent experience did not meet your expectations. Clear communication, professionalism, and client care are at the heart of my work—as reflected in the many relationships I’ve built and the feedback I continue to receive. While I respectfully disagree with several points in your review, I understand that real estate transactions can be emotional and complex. I’ve already discussed your concerns directly with you and with our Broker Manager, and I trust the matter is now in capable hands. I remain committed to maintaining a high standard of service for all of my clients, and I wish you nothing but the best moving forward. Warm regards, Colette Cooper