Craig was our realtor and we cannot say enough good things about him. He is the very best realtor we have ever dealt with in 30+ years of buying and selling homes. This time around, we were purchasing a home at the same time that the home we were renting was also for sale, so we were under alot of pressure, to find just the right house on a condensed timeline. Tall order, but Craig was definitely up to the challenge. We looked with Craig at many many homes, all over the greater Victoria, BC area, over the course of many months, and Craig never pressured us to buy, and ensured we were able to see every property that caught our interest. Craig listened carefully to our wishes, concerns, and was very calm and professional when we were undecided, stressed, or changed direction in terms of the type of home product we were trying to find (we were keeping our options open). As it turned out, we purchased a spec home due to be completed in a few months. Craig even accompanied us during tours of several homes (including the home we eventually bought) under construction, as he had an interest in and extensive knowledge of both renovation and new construction processes. He was able to spot things we might otherwise have missed, and ensured he was watching out for us during the contract process as well. Craig researched and provided us with the answers to hundreds of questions, and when we were ready to move, he kindly provided us with the use of his client moving van, which was both timely and extremely helpful to us during what turned out to be an expedited moving timeline. As a realtor, we found Craig to be honest and trustworthy, as well as a genuinely kind and thoughtful person (not to mention, exceptionally hard-working, returning our many calls, text messages, emails, you name it). He is someone who goes more than the extra mile (check out his open houses, beautifully staged and served with refreshments, and we've even been invited to a Client Appreciation Beach Party he is hosting)! Should we ever have occasion to move in the future, we will find Craig again - would not go with anyone else and would not recommend anyone else to others - he really is THAT EXCELLENT! Thank you Craig, for everything you did for us, for caring, and being the exceptional professional and great person that you are! Sincerely from Heather & Russ

5.0
5
5
5
5
5
5
5
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Buying
Successful
YES
Residential
Colwood, Victoria, BC
Jun 2019
Aug 17, 2019 02:24

Heather & Russ Hayward