Crystal cam in and immediately gave us the pointers to adjust as we had been listed for 2 months with no sale. We followed her advice and had a sale in three days. Crystal helped us through the roller coaster ride that was our sale as we had two offers fall through and we finally got a solid sale. Crystal was able to continue to negotiate with difficult buyers demands and had our backs 100%. If you want someone who is beyond knowledgeable and able to assist you in this process Crystal is your lady.