Crystal provided exceptional service in helping me sell my house. During a challenging period when the market was slow and my unit experienced issues caused by the unit above, she went above and beyond to communicate with condo management and respond quickly to restore the property. She carefully followed every detail of the repair process to ensure everything stayed on schedule. Throughout the sale, Crystal handled everything professionally, and the entire process went smoothly. Since I was overseas and unable to manage certain tasks, Crystal took on a lot of additional responsibilities to ensure the transaction was completed without any issues. I truly appreciate her professionalism and her kind, caring attitude. I highly recommend Crystal—you can trust her completely as your agent for buying or selling property.