Cynthia Ostos and her team check all of the boxes: knowledgeable, responsive, professional, flexible, and they get results. They also *care* which helps through what can be a very exhausting and emotional process. Cynthia guided us through the process end-to-end, giving wise advise, and blunting pain points where possible. She didn't 'blow smoke' or set up unrealistic expectations but instead focused on real world data, provided context and options, and prompted responded to our many questions. We're based on the U.S., the executor is in another city, and we were trying to list and sell a deceased family member's property, which added delays and complexity. Cynthia's experience and her team's ability to cover all of the bases served us well. One of the biggest challenges was dealing with seller agents and let's just say 'readiness levels vary greatly' across Ontario. Cynthia managed multiple offers, some ridiculous or incomplete, and saw the final one through to completion, in spite of multiple hurdles and curveballs. Cynthia's office provides a full range of support options so they aren't the cheapest on the block they but are worth their value. We recommend Cynthia and her team without hesitation.