We feel exceptionally fortunate and considered ourselves blessed to have engaged Ms. Cyril Rocero (from MAXPRO Real Estate Team) as our realtor through our first home buying experience! We are first-time home buyers in Winnipeg and navigating those waters were very challenging. My husband and I were very impressed with Ms. Cyril Rocero ( from MAXPRO Real Estate). Ms. Cyril went above and beyond to help us find the right house and walked us through every step of the closing process making it stress-free and I have to say, it was the best experience! Cyril is so honest and sincere that it's easy to trust her and her expertise. She is super-knowledgeable about home construction and repair and she gave us great advice with each house we toured. She was extremely responsive and very pro-active on communicating with us Ms. Cyril is the definition of an exemplary Realtor. She has been there every step of the way. Always answered every call or email no matter what time of day or night it was. Her professionalism, mentorship, knowledge, honesty, and hard work ethic are much respected and appreciated. We never felt that she was just trying to sell us a house, but that she was a mentor to answer our questions and help us to make the best decision for our family. I have to say that Cyril is by far the BEST realtor we've ever worked with, her professionalism, personality, attention to detail, responsiveness and her ability to close the deal was Outstanding!!! And on top of all the professional competence, she is as warm, kind, and a genuine human being. She was available anytime we needed her and that included evenings and weekends. She was truly "on call" for us and made us feel important and valued as clients. She is extremely responsive to questions, often responding immediately to our late night emails after midnight.  She shows great attention to the details enabling the transaction to get done, very hands-on - through the entire process - right down to helping us finish moving our things out from our previous apartment. She made more work for herself to ensure that we understood what we were buying. She took every opportunity to point out structural as well as cosmetic problems with every house we saw (things that we would have never even noticed). We have the highest level of confidence in her. The professionalism and assistance showed by Ms Cyril was incredible, she gained the trust of my family from day one and we knew we were in good hands throughout the process. We found Cyril to be both highly experienced and highly knowledgeable. Beyond that however, what we particularly appreciated was she really cared that we find the right home for us. She took time to understand what was important to us, and was honest and upfront in her assessment of different aspects. Moving to a new home is truly a back- breaking & stressful job but because of the help from Cyril’s whole family we were able to get the job done smoothly & stress-free. We’re extremely thankful and grateful to Cyril’s hardworking children Mario, JM, Ezekiel and husband , Architect Jomar for helping us move our things and lending their huge U- Haul van for free. Not to mention also that they helped us in cleaning our previous apartment . But their help doesn’t end there, after we moved in to our new home, Architect Jomar and family continue to lend us a helping hand by building a wooden gate to secure our front entrance & helped us hang our wall paintings. They treat you like family, and work as hard as they can for you. Their service surpassed all our expectations and our family will forever be grateful & thankful. We HIGHLY recommend Ms CYRIL ROCERO of MaxPro Real Estate and Architect Jomar of ARJOM Design + Build , if you want someone who will go above and beyond for you, someone who truly knows what they are doing. She is the epitome of everything you could want in a realtor. Overall, Ms Cyril is exceptionally knowledgeable, extremely patient, and very dedicated to her clients. We wholeheartedly and fully endorse Ms Cyril’s services and ARJOM Design + Build by Achitect Jomar to anyone buying or selling a home. They certainly knows how to go above and beyond in making sure everything is done appropriately. Most of all, they are a person of integrity, whom you can trust. They really listens to clients and goes the extra mile with customer service, too. Even more importantly, Ms Cyril and her husband , Architect Jomar made us feel valued not just as clients but as friends. It is rare these days to find dedicated and conscientious individuals like them , who strive to make service excellence, and client focus and satisfaction, more than just cliches. Cyril will be our Realtor for life. We are extremely thankful and grateful for all the help. We would definitely continue to work with Ms Cyril and Architect Jomar ,(two of the hardest working people in the business) for any real estate transactions in our future – and we highly recommend them without any reservations. The best part is that we now have a new friend.... an extended family - a friendship that will continue to grow!