Starting with preparing my home not in terms of furnishing but renovations ideas and all the way to the final listing and SOLD. I can't say enough, how many homes from Condos to many single family homes that I buy and sell and with more than 3 dozen agents in my lifetime. Diana is the one, that I called her as my family. A family would do that to you and no one else does that. I trusted in her process of selling my home and oh I fogot, the most important points here, that she even negotiate with the contractors to do my home renovation. She shoped for the best contractors in term of values that they bring in to be able to sell my home faster. Certainly, in a heartbeat I would hire Diana again to do my transaction. She is not an agent but a family that you would trust to take care of you whether preping, renovations, negotiations with suppliers and contractors. A to Z Agent. If I contacted any agent today, they would tell me - You do this and this and then I would do that, but Diana takes ownership on every aspects of selling my home. Very respectful and professional in all aspects of her dealing with clients. I can't find a better agent then Diana and I stand by my words.