As first-time home buyers with limited knowledge of the buying process, we couldn't have been happier to work with Eric. From the beginning, he explained things in simple terms that we could understand and was patient with us while we reviewed our options. As we found places to view, he accommodated our schedules, gave his honest opinions, and provided us with realistic expectations on each listing's expected selling price. When it was time to place our first offer, Erik took the time to walk us through the entire agreement to ensure we understood what we were signing and the various jargon that comes with buying a home. Once an offer was accepted, Erik was there once again to walk us through closing and our final walk throughs. Throughout the entire process, Erik maintained a professional and positive attitude with us and we would absolutely recommend him to anyone looking to buy a home in Waterloo Region.