Working with Franco Pontalleta was an excellent experience all around! He listens to your needs but also provided good advice when requested & required. He kept in constant communication through out the sales process, has good attention to detail & always responded in a timely manner — whether it was by email, text or a phone call. We first met with Franco several years ago when were just contemplating selling our house & wanted to get a sense of the market at that time. He provided us with comparable sales in our area but we decided we weren’t ready to list yet. He understood completely & didn’t pressure at all to sell. Over the years he checked in periodically to stay in touch & updated us on the state of the market in our neighbourhood. When we recently decided it was time to downsize, we knew Franco was the realtor we would call on. He provided us with invaluable advice & direction on what was necessary to prepare our house for listing. The Pontalleta Group gave us all the marketing tools needed as well. In what was supposed to be a buyers market we were very pleased that after only 1 open house & 4 private showings, we received 2 offers the first weekend after listing. We were able to sell at a price we were satisfied with & that timing allowed us to make on offer on the condo we were interested in. If it hadn’t been for Franco’s expertise & guidance, this process would not have gone as smoothly. If you are looking for an extremely personable & experienced real estate professional, we would highly recommend using Franco - you will be as pleased as we were! Corinne Gillespie