We give Graeme MacPhail, Hayward & MacPhail Real Estate, in the Nanaimo/Parksville region, the highest rating possible. Graeme was dedicated and tireless in finding us the perfect multifamily property, always putting our needs first, even when this compromised his commission. He was consistently balanced, grounded, and gave stable consultation, even when the emotional aspects of house hunting heightened. Graeme thought of many things that we may not have been aware of, such as restrictions in various areas, contract nuances, and zoning/easement considerations. When asked about regulations regarding chickens, etc., Graeme did not leave this to us to find the answer. He always researched our concerns and gave solid answers. Graeme is skilled in the valuation of property, and exercised outstanding business ethics in every way. It was a great pleasure working with Graeme.