As their client, our experience with Joanna and JP is that they are very nice, professional, customer-oriented, patient, responsive, responsible and hard-working. They are sharp in spotting issues with the properties. Joanna also demonstrated a great sense of properties' fair market values, while JP has very broad and in-depth knowledge of all kind of things related to the property such as the land, the future developments in the surrounding area, the build materials and quality of the work, etc. Basically our experience was very good and we highly recommend them to others who are looking for a trustworthy realtor.