Tom helped us with the purchase of a Nanaimo duplex. We don't live in Nanaimo (the duplex is an investment property) so Tom's knowledge of the market was valuable. Tom was very responsive throughout the purchase process. He guided us through all of the steps and ensured that we were informed of covenants on the property related to an easement. Tom and Jan were also helpful after the deal closed by connecting us with a handyman that will take care of small repairs and maintenance tasks. I recommend Tom and Jan to anyone that is looking for a Nanaimo agent to help them with a property purchase.