When we started working with Jen, we were in a complex situation: moving to Sudbury from out of town, tight timelines, attempting to sell our own home, and competitive bids on the home we finally did purchase, with Jen's help. Jen was our rock throughout it all. Between her and her website we saw every listing that met our criteria. If we had questions about a property, Jen found the answers. She was always quick to respond; even if she didn't have news, she kept us informed throughout the entire process. We were never left unsure or in the dark. Jen was knowledgeable about the process and the areas around Sudbury, and helped us manage everything from offers to communications with lawyers and mortgage reps. Jen even went above and beyond to assist in the sale of our property, and during a particularly stressful period regularly checked in to make sure we were doing okay. For a first time homebuyer or a seasoned professional, Jen is a knowledgeable, professional, kind, and hardworking agent who will be your advocate at every step of the process. I couldn't recommend her more highly.