Joanne helped us through a very unusual market. She is experienced and knowledgable and proved to have great people skills; she listens and was always very responsive and communicative throughout our listing. She never hesitated to "hop into the fray", and to get us information and provide the advice we needed to make our decisions. She also helped us buy, was always reassuring that we would find what we wanted - and we did - and followed up with us to ensure everything was as it should be. Thank you Joanne, we were glad to have such an excellent realtor.