Joanne was a delight to work with!. Her knowledge of the market and the industry dynamics coupled with a very personal approach to the transaction process, made us feel like we were working with a true friend. Her timely advice on various aspects of the market and the general process made this a very pleasant and educative experience for us. She demonstrated tremendous amount of understanding and empathy during the house hunting days and kept looking for leads so we could find our perfect home. We really appreciate the space she gave us to think and ponder about our final decision, and not for once putting us in any sort of time pressure. Joanne is the one we will work with in all our future real estate endeavors.