" Hi Joe, I hope all is well with you and your staff. Today we received your PREFERRED CLIENT UPDATE brochure, thank you for sending it, good reading. I liked the “Think, Act…..Live!” lines. I used to collect “sayings” like those and I will add them to my collection. In our 53 years of marriage, we owned seven properties, including the present home. Every time we moved we upgraded. We had a lot of contacts with different real estate agents. I have to say, we never had a better experience as we did with you. You were courteous, patient, understanding of our needs and very knowledgeable. We thank you for that. As for recommending an agent if the opportunity arises, you can be sure you will be the one we will recommend. Keep up the good work. Warmest regards to you and your staff, Ted and Lily."