Joel cares about client experience. He works hard to live up to it. I never felt I am working with a salesperson, he never pushed me to offer and gave me right information on properties of interest and sat with me to analyze the area and value of house. We looked at my mortgage and buying capacity and helped me decide what limit I can afford to put an offer. I was casually looking to get something in my reach being new in Canada. With Joel on my side I was able to get listing alerts based on my requirements and view them on time. He negotiated for me although the numbers did not seem doable and got me a very good deal.