Joy represented my nephew in a purchase transaction this year and she did an absolutely outstanding job. She identified an excellent property, and identified an issue relating to poly B pipe, and was successful in negotiating a substantial reduction in the selling price to accommodate the required renovations and upgrades required, she was also able to help refer contractors that provided estimates for work required and the contractors were also very reliable and efficient. It was a very professional transaction, Joy's experience and negotiating abilities are second to none.