We were introduced to Kelly through a third party! Her high energy get us off to a great start. This was a new process for us but Kelly made us feel comfortable and at ease even when we were unsure. Kelly took the time to really listen to not only my husband and I but also took the time to really understand our children and how they play into this purchase. Kelly was patient, respectful and never gave up. She knew that we need something specific and she was determined to find us just that!