My situation is unusual -- I've never actually met Ken in person. I'd transferred through work from Nanaimo to Victoria and needed to sell my condo in Nanaimo. We conducted everything through email and it was incredibly easy and painless. The digital "ink" on my contract wasn't even dry when Ken started scheduling open houses. My place sold in just over a week for very close to asking price. This man is a wizard. Don't assume he only works with Nanaimo properties; he can help you even if he isn't local to you. 100% would recommend!