Kristel was phenomenal throughout our first home-buying experience! She guided us through every step, took the time to explain foreign concepts, was always available to discuss, helped our game plan on offer, and helped us prep for the renovation we needed to get done. She really took us under her wing. Her communication, transparency, and availability made us feel confident and secure throughout the process, and her deep knowledge of the market and stellar negotiation skills guided us through the entire process from offer to closing. She went above and beyond, sharing recommendations for lenders, contractors, and home inspections. Highly recommended!