Laura is both an amazing realtor and a caring person. After the first call with her, we knew that she would be the right fit for my partner and I. Previously living on the mainland, we needed someone who really knew Nanaimo inside out. And this being our first time buying a townhouse, we needed someone who would answer all, and sometimes too many, of our questions. Laura was this person and even more! Offering virtual tours, providing advice for mortgage and insurance, preparing an offer that would get the place of our dreams… She eased all our concerns and made the whole process enjoyable and exciting. Her help didn’t stop after signing the paperwork. Laura was there to welcome us on our moving day and even surprised us with extra pairs of hands. She made our first home a welcoming and hassle-free experience. We simply cannot recommend her enough!