This is the second rental unit we have had the pleasure of having Lisa as our agent. She is exceptionally good at what she does and did not treat my family and I any differently than if we were purchasing a home. She responds immediately, all the time. She understood our needs and took us to places meeting those needs and she was a tremendous advocate for us through the negotiating/application process. I have dealt with several other agents over the years and no one has come close to Lisa.