We could not have been happier with the service we received from Mark. From our very first conversation, he seemed to understand completely the kind of property we were looking for- not simply a house in the country, but the particular rural property we had been dreaming of finding. Much of the initial search had to be conducted remotely, before we arrived on the Island, and he was exceptional throughout this process. He took the time to understand what mattered to us, gave candid and practical advice, and helped narrow the search so that our time could be used effectively. His knowledge of rural properties and the local market here on Vancouver Island was invaluable. And once we found the property, his help became even more valuable. He guided us through every stage of the purchase, explaining the process clearly, anticipating potential issues, and offering sensible advice whenever decisions needed to be made. Professional, responsive, patient and genuinely invested in helping us find what we were looking for, I always felt that he was looking for the right property for us, rather than simply trying to make a sale. We are very happy in our dream rural property and I could not recommend him too highly!