Mark was always available. He responded to every email and text in a timely manner. He had endless patience. He provided all the paperwork necessary. He prepared and sent documents that had to be signed online in such a manner as to be easy to complete. All of these attributes, plus his friendly and warm manner made me very grateful to have stumbled across him! He helped me find my new BC home and I think we found the perfect one! Mark also followed up after the completed sale, and helped me with everything I needed. He is dedicated, available and completely trustworthy.... highly recommended!