Melanie did an excellent job guiding us through the market and through out the entire process to buy our first home. She was very knowledgeable and, provided honest feedback while looking for a home: repairs to consider, bringing up potential negative or positive aspects about the house/location/neighborhood, etc. She also guided us through the negotiations as first-time buyers, providing us with bargaining advice. She even followed up after closing the sale to ensure all was well. Overall, she is a very reliable real estate agent, providing a great service.