We could not have asked for a better partner in this process than Melanie. I don't use the term 'partner' lightly - kind, direct, honest and thorough - these are the qualities one hopes for in these transactions. We didn't know her before this process, but her way has us comfortable right away - her integrity and forthcoming nature formed trust off the jump. The purchase was a seamless process - when we sell and buy again, she will be our person.